vertical ai

an ai receptionist for dispatch and fleet.

movers, taxi, trucking. the phone rings while the truck is being loaded, and the job that gets missed is the one that pays for the day.

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/ai-receptionist

see also

/ai-receptionist/case-studies/courtesy-bus/voice-agents
a loading yard at first light with a truck backed up to the dock
a yard at first light. the calls that decide the day arrive before anyone is at a desk.

it takes the job while you are loading.

removalists, taxi operators and trucking firms all run the same call: where from, where to, when, and how big. the agent takes all four, and it takes them at six in the morning as readily as at two in the afternoon.

the busiest hour

the calls cluster exactly when your people are on the road. that is the hour this pays for itself.

the address is checked, not guessed.

a wrong address costs a truck an hour. the agent checks every address it is given against a real map and uses the corrected version, so the driver gets the street that exists rather than the one the caller half remembered.

when a caller genuinely cannot say where they are, it can text them a map and use the pin they drop.

already running

a central queensland pub runs its courtesy bus this way. no confirmed address, no bus. the write-up is at /case-studies/courtesy-bus.

it reaches a driver, not a voicemail.

once the job is taken it has to get to whoever is driving. the agent sends it to the group chat, the sms thread or the dispatch system your drivers already watch, with the confirmed address attached.

if it cannot confirm the job properly, it puts the caller through instead of sending a driver on a guess.

quoted per operator

a two-truck removalist and a fifty-car fleet are different builds. we quote against your job.

talk to us.

bring us the problem. we will tell you what we would build and how long it takes.

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