The Mayfair Emerald
A courtesy bus line made hands-free
A Queensland pub put its bus phone on an AI agent. Casey checks every pickup address, sends the job to the drivers' group chat and texts the caller when a driver accepts. 98 calls in 100 never reach a person.
- Without a person
- 98%
- Median call
- 54.5 s
- Driver accept
- 1m 58s
- Pickups accepted
- 95%




