Knows your words
The recogniser listens for your part numbers, callsigns and place names, and the voice says them the way your people do.
- Listen-for terms
- Pronunciations
- Phonetic alphabet
We design voice interfaces that work in the hardest environments and are tuned to follow an exact instruction.
The screen below is an illustration. The task card, readings and names are made up.
Speed is tested on every change to the voice pipeline.
Each change to the voice pipeline places synthetic phone calls, and it fails when the first word back runs over budget.
A watchdog times the model's first word and moves to a backup model mid-call when the primary is slow, instead of waiting for it to fail.
Speak and the agent stops talking. It filters out its own voice coming back through a speaker, so a hands-free set does not cut it off.
The recogniser listens for your part numbers, callsigns and place names, and the voice says them the way your people do.
We turn the calls your people make into test scenarios and grade every change against them over text, audio and the real phone line.
Call servers, call records and the AI model run in Sydney. For controlled work we build into an environment you already hold.
The rules that matter live in the runtime, where a model under pressure cannot talk its way past them.
Readings, part codes and grid references are read back and confirmed before anything is logged or sent.
The agent cannot say a job was sent until the receiving system confirms it has the job.
A verification code is checked on our server. The AI never sees it, so it can never repeat it.
A check between the model and the voice can stop a sentence before it is said.
Mapped to the sovereign defence industrial priorities in Defence's industry strategy, checked on 27 September 2026.
Hands-free task cards on the hangar floor, with every reading read back and logged against the step.
Stores requests and shift handovers by voice for the yards at Henderson, where the government sited submarine sustainment in August 2026.
Workshop lines that take a fault report by voice and raise the job in your maintenance system.
A voice layer for an operator to task and query a system by speech while their hands stay on the controls.
Every build is graded against the same scenarios each time, with the recording and transcript kept as evidence.
An AI receptionist for the machine shops and suppliers behind the primes, answering every call at any hour.
Our hosted platform is for unclassified work. Each part of a call runs here.
Hosted platform
We meet the people who will use it and learn the environment, the words and the instructions that cannot be misheard.
We load your terms into the agent and write test calls from the tasks your people do.
The agent is built and graded against every scenario before anyone relies on it.
It goes live on our Sydney platform for unclassified work, or in an environment you hold for anything more.
Tell us where it has to work and what it must never mishear.