Managed voice agents
Our team sets up the agent, monitors it and makes changes for you. Each managed plan includes a platform plan and its monthly allowances. Prices are in Australian dollars.
Managed plans
Managed Starter
Starter plan included
A$149a month
- Call minutes
- 100
- Texts
- 50
- Chat conversations
- None
- Voice test calls
- 20
- AI editor messages
- 200
- Agents
- 1
- Numbers
- 1
- Concurrent calls
- 2
- Monitoring + minor changes made for you
Managed Growth
Growth plan included
A$299a month
- Call minutes
- 400
- Texts
- 200
- Chat conversations
- 1,000
- Voice test calls
- 100
- AI editor messages
- 1,000
- Agents
- 3
- Numbers
- 2
- Concurrent calls
- 4
- Monitoring + minor changes made for you
Managed Scale
Scale plan included
A$790a month
- Call minutes
- 1,000
- Texts
- 600
- Chat conversations
- 5,000
- Voice test calls
- 400
- AI editor messages
- Unlimited, fair use
- Agents
- 10
- Numbers
- 5
- Concurrent calls
- 10
- Monitoring + minor changes made for you
- Monthly review + test-suite re-run
- Changes to what the agent knows and where it routes calls
Setup
Live in 5 daysA$490one-off · free on a 6-month term
- One agent set up by our team: greeting, voice, knowledge, routing
- 15 test calls + a pass report before go-live
- Late: fee refunded + month one free
Each managed plan includes its plan's allowances. Calls, texts and chat past them bill at A$0.40 a minute, A$0.12 a text and A$0.05 a conversation.
Bespoke builds and custom plans
Concierge
From A$7,500- Live in 3-4 weeks
- Bespoke tools, API integrations, multi-location routing
- 30-plus scenario adversarial suite
- A$250 credit per business day late, one-month cap
Your own agent
Move an agent you built yourself onto a managed plan. We review and test it first, on the same setup terms as a new agent.
Custom plan
The custom plan covers more numbers or allowance than Scale includes, a new call flow each month and load tests. We price it on a call, with single sign-on and retention terms.
Questions
Our team sets up one agent with its greeting, voice, knowledge and routing. It runs 15 test calls and you get a pass report before go-live, live in 5 days from the kickoff call. If we deliver late, we refund the fee and your first month is free.
On a 6-month term we waive the setup fee. It falls due if the plan is cancelled before the term ends. On a monthly term it is A$490, paid once.
Each extra minute bills at A$0.40, each extra text at A$0.12 and each extra chat conversation at A$0.05, and the agent keeps answering.
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