Integrations for the tools you already use
Connect the apps your business runs on, and the agent uses them while the caller is on the line. More than 1,000 apps connect, most of them in one click.
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What a connected agent does
Bookings
It reads your Google Calendar, books a free slot and emails the confirmation from Gmail before the caller hangs up.
Caller lookup
It matches the number to a Salesforce or HubSpot contact, greets the caller by name and logs the call to their record.
Tickets and handoffs
When something needs a person, it opens a Zendesk ticket with the transcript and posts it in the right Slack channel.
How connecting works
Connecting the app
You choose the app in Connections, and most apps connect in one click on their own sign-in screen. A few ask for an API key on a secure page.
Choosing the actions
Pick what the agent may do, from read-only lookups to full read and write. Start with the suggested set and widen it later.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
Scoped access
Your choice of actions
Pick what the agent may do in each app, from read-only lookups to full read and write.
No passwords in the agent
Most apps connect on the app's own consent screen, so no key is ever pasted into a prompt the model could repeat.
Tokens kept from the model
Credentials sit with our connection broker. The agent holds only a reference to the connected account.
Every integration
Recognise callers and log every call to the system your team works from.
Book, reschedule, and cancel appointments live on the call.
Summarise calls, alert the right person, and send the follow-up.
Open tickets from calls and answer status questions from live data.
Log calls, create tasks, and look up records where you already work.
Answer billing questions from the caller's own account.
Questions
The agent connects to more than 1,000 apps through our connection broker. This page lists the ones that matter most for a phone line; the full catalogue is in the app under Connections.
Managed apps take one click. You approve the app's consent screen once and you are connected, with no API key and no developer. A few apps take an API key on a secure hosted page instead, which takes about a minute.
If it is in the connector catalogue you can still connect it from Connections. If it has a public API, it can also be wired up as a custom HTTP tool.
Yes. Connect an app once for the workspace and every agent can use it, on voice and on text. You can also connect a separate account to a single agent.
With our connection broker. The agent never sees your tokens or keys; it only receives a reference to the connected account.
Get started
Tell us what your callers ring about, and we build and test the agent for you.