Single sign-on, audit logs and the retention you choose, on the platform that keeps inference and call data in Sydney.
Call 1800 570 693 to talk to the demo agent. Plans start at A$299 a month, GST included.
Inference runs on models hosted in Australia by default and call data is stored in Sydney, on every plan. The phone carrier and some speech providers are overseas, and the sub-processor list names each one.
Your team signs in through your identity provider. Quoted with the custom plan.
Owners, admins and members, and members limited to the agents they work on.
A record of who changed what and when, quoted with the custom plan.
Choose how long recordings and transcripts are kept, strip personal details on the way in, or turn storage off with zero data retention.
Priority support on Scale, and a care plan with same-day response and a quarterly load test.
Run the call plane in our shared account, an AWS account dedicated to you, or your own VPC.
Your workspace runs on the multi-tenant platform in Sydney. Every row carries your workspace ID, and row-level security limits each read and write to it.
Suits a pilot, or a team that accepts multi-tenant isolation.
Your call plane gets its own AWS account in Sydney, with its own network, database, keys and model quota. No other customer's calls draw on it.
Suits single tenancy without running AWS yourself.
The call plane runs in an AWS account you own, so call audio, transcripts, recordings and keys are stored there. We run the dashboard and releases from ours.
Suits a security team that wants call data and keys in its own account.
Both planes run in your account, and the dashboard is reachable only inside your network. Calls do not depend on our account at any point.
Suits a policy that allows no outside control plane.
Each part of a call
Minutes, concurrent calls and numbers past Scale's allowances are charged at the published rates. Single sign-on, audit logs and retention are quoted on a call.
PricingWe reply inside one business day.
