GuidesPerth
AI agency in Perth for custom AI agents
Call 1800 570 693 to talk to the demo agent. Plans start at A$299 a month, GST included.
On this page
AI agency services in Perth
We build custom AI agents, voice agents and software from Perth, run AI workshops, and support each system after launch. The build work happens in AWST. Perth runs two hours behind Sydney in winter and three in summer, because Western Australia does not observe daylight saving.
A custom agent earns its cost when it writes to your systems. An agent that reads a record and hands a person a summary to retype has automated the lookup and left the work in place. Ask any Perth AI consultant which of your systems the build writes to.
Our integrations page lists 17 systems with a page of their own, across six categories: CRM, scheduling, communication, helpdesk, productivity and payments. More than 1,000 apps connect through Composio, the connection broker. The agent holds a reference to the connected account and never the credentials.
- Custom AI agents that take over a manual process inside your CRM, practice software, inbox or codebase, on a fixed quote.
- Voice agents that answer your phone line on a local (08) number, book into your calendar and transfer to a person when a call needs one.
- A one-day AI workshop on-site with your team, on the systems it already uses, for engineering, sales, marketing, operations, finance or support.
- A half-day voice AI workshop in which your team builds a voice agent on one of its own call types.
- A one-week AI opportunity audit that puts a dollar figure on manual work and missed calls and ranks what to build first.
- Support after launch on a monthly retainer, or on a care plan for a voice agent.
Perth delivery evidence
Ask an AI agency for named clients, dates and a number that moved. Two of our builds are in West Perth, both from May 2026, and both are public case studies.
OPMS builds production systems for the offshore energy sector. Two of our team spent one day on-site with two of its senior engineers, working in its own repositories, Jira, Figma and CI. Three AI agents reviewed pull requests in three repositories in parallel, and the engineers were shipping faster the next day.
Effortless Superhuman is a physiotherapy and integrative health practice that runs on Cliniko. We built a Cliniko integration and a custom Claude Skill in one day, with the practitioner in the room. Patient onboarding went from 60 minutes to 15 minutes of reading and approving, with two human sign-offs on every patient.
The Mayfair Emerald, a pub in Emerald, Queensland, runs its courtesy bus line on a dispatch voice agent we built. Its median call is 54.5 seconds and its median wait for a driver to accept is 1 minute 58 seconds, read 15 September 2026. The build took under four weeks from signed contract to live.
We also built a private AI platform inside a client's own Azure tenant. The client is not named on this site. We use the same approach when the data has to stay in an environment the client already holds.
Build cost and running cost
An AI build has two prices, the one-off build and the monthly cost of running it. Ask every Perth AI agency for both as separate numbers, with the model tier the running cost assumes. The table lists our published prices, read 14 October 2026.
Voice agents and custom AI are priced on different bases. A voice agent is a one-off build fee, a monthly care plan and A$0.40 a minute. Custom AI and software is priced by the day, the build or the month, on a fixed quote.
Code, prompts, configuration and documentation are yours at handover, on your own infrastructure and accounts. A quote above budget is cut in scope until it fits, then requoted fixed.
| Engagement | Price | Basis | Timeline | GST |
|---|---|---|---|---|
| AI opportunity audit | A$1,490 | Credited against a build started within 60 days | One week | Included |
| Custom AI, Sprint build | From A$7,500 | Fixed quote, one scoped item | One to two weeks | Included |
| Custom AI, Major build | From A$30,000 | Fixed quote, 30 days of hypercare after go-live | Three weeks and up | Included |
| Custom AI, support retainer | From A$2,750 a month | Monthly, 30 days notice | Ongoing | Included |
| Voice AI workshop | A$7,500 | Up to twelve people, travel included | Half a day | Not stated |
| Voice agent, Launch build | A$2,490 | One-off, then a care plan and A$0.40 a minute | Live in 5 days | Included |
| Voice agent, Essential care plan | A$699 a month | Monitoring, failover, one change-hour a month | Monthly | Included |
| Voice agent, Starter plan you run yourself | A$299 a month | 500 minutes, then A$0.40 a minute | Monthly | Included |
Data residency
Ask where your prompts are processed, provider by provider, and ask for the answer in writing. On our hosted platform, model inference runs on AWS Bedrock in Sydney, ap-southeast-2, which does not retain prompts. Transcripts, agent configuration and audit logs sit in Postgres in Sydney, encrypted with AES-256 at rest.
The phone carrier, Telnyx, and the default speech engine, Cartesia, run in the United States. The full provider table is on our security page. Perth sits 58 milliseconds one way from the Sydney region, because AWS has no region in Perth.
Questions for comparing Perth AI agencies
Send each agency on your shortlist the same questions in writing, and compare the answers line by line. This guide names no other Perth agency and ranks none, ours included.
- Ask for two named clients, each with a date and a number that moved, and ask who runs each system now.
- Ask which of your systems the build writes to, and which it only reads.
- Ask where each provider processes your prompts and where the data sits at rest, named by region.
- Ask for the build fee and the monthly running cost as separate numbers, with the model tier named.
- Ask who owns the code, prompts and configuration at handover, and whose accounts they run in.
- Ask what happens when a connection fails mid-task, and who is alerted.
- Ask how the agent is tested before go-live, and whether the tests run again after each change.
- Ask which assessments the agency holds today, such as IRAP or SOC 2, and request the letter and its date.
Projects suited to a different supplier
Our hosted platform has not been through an IRAP assessment. SOC 2 Type II sits on a documented roadmap and is not a report we hold. A tender that requires either one today needs a supplier that holds it.
Our published services cover AI agents, voice agents, software, workshops and support. They do not include ad management, SEO or email campaigns, and a marketing automation agency suits that work better.
Below 72 calls a month, Ruby Receptionist's 50-call plan costs less than our A$299 Starter plan, read 14 October 2026. A human answering service also suits a caller who is upset, or an enquiry that is new every time.
Questions
Yes. Vertical AI is a Perth company at 45 St Georges Terrace, Perth WA 6000. We build custom AI agents, voice agents and software for Australian businesses, run AI workshops, and support each system after launch.
Our custom builds start from A$7,500 for a Sprint build and A$30,000 for a Major build, both on a fixed quote with GST included. Voice agents run on a plan from A$299 a month with 500 minutes, then A$0.40 a minute. Both prices were read off our own pages on 14 October 2026.
A Sprint build takes one to two weeks and a Major build three weeks and up. A voice agent Launch build is live in 5 days. The Mayfair dispatch line took under four weeks from a signed contract to answering the venue's own number.
Yes. Agents read and write to Salesforce, HubSpot, Pipedrive and Zoho CRM, and to Google Calendar and Calendly, among 17 systems with an integration page of their own. The Effortless Superhuman build reads patient records from Cliniko through an MCP server and writes four Word documents for the practitioner to approve.
You do. Code, prompts, configuration and documentation are yours at handover, on your own infrastructure and accounts.
Yes. Workshops run on-site anywhere in Australia or remotely, and we build for customers across Australia and overseas. The Mayfair build in Emerald, Queensland ran remotely.
The model and the stored data are in Sydney. Model inference runs on AWS Bedrock in ap-southeast-2, and transcripts, configuration and audit logs sit in Postgres in Sydney with AES-256 at rest. The phone carrier and the default speech engine are United States companies, listed on our security page.
No. The hosted platform has not been through an IRAP assessment and is built for unclassified work. For anything above that we build into an environment you already hold, as we did for a client's private AI platform in its own Azure tenant.
Ring 1800 570 693, which the Vertical AI demo agent answers live.
Sources
- VerticalAI services, the custom AI and software price list
- VerticalAI pricing, the voice agent rate card
- VerticalAI voice AI workshop, the fee and format
- VerticalAI case study, OPMS in West Perth
- VerticalAI case study, Effortless Superhuman in West Perth
- VerticalAI case study, The Mayfair Emerald courtesy bus line
- VerticalAI security, the provider-by-provider residency table
- VerticalAI integrations
- VerticalAI about, the Perth office and team
- AI phone answering service in Perth, provider prices read 14 October 2026
Related pages
Get started
Tell us what your callers ring about, and we build and test the agent for you.


