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Vertical AI vs Johnni AI on price per minute, trials and call data
Call 1800 570 693 to talk to the demo agent. Plans start at A$299 a month, GST included.
Johnni AI and Vertical AI side by side
The table sets each vendor's published facts next to each other. Where a vendor publishes nothing, the cell says so.
| Johnni AI | Vertical AI | |
|---|---|---|
| Monthly plans | A$49, A$149, A$299 or A$899, billed monthly | A$299, A$599 or A$999 |
| Minutes included | 60, 200, 600 or 1,500 | 500, 1,000 or 2,000 |
| Past the allowance | A$0.50, A$0.45, A$0.40 or A$0.35 a minute | A$0.40 a minute |
| GST | Excluded, per the pricing FAQ | Included |
| Paying yearly | 10 per cent off: A$44, A$134, A$269 or A$809 a month | 12 months for the price of 10 |
| Free trial | 7 days and 30 setup minutes; card taken, not charged | None listed on our pricing page |
| Setup fee | None | None to build it yourself, or A$2,490 for our Launch build |
| Trade job software | ServiceM8, Simpro and ServiceTitan, quoted per business | Not on our integrations list |
| CRM and helpdesk software | HubSpot, Pipedrive and Zoho, quoted per business | Salesforce, HubSpot, Pipedrive, Zendesk and 26 more |
| Add-ons | SMS A$50 a month; outbound caller A$750 once on the two smaller plans | Extra number A$10 a month |
| Live line to ring | 07 4519 7035 | 1800 570 693 |
| Where data is stored | Australia, the United States and the EU | Call records in Sydney |
| Company base | Brisbane | Perth |
Johnni AI pricing and Vertical AI pricing
Johnni's plans are Pay As You Go at A$49 a month for 60 minutes, Solo at A$149 for 200, Starter at A$299 for 600 and Growth at A$899 for 1,500. Extra minutes cost A$0.50 on Pay As You Go and fall to A$0.35 on Growth. Johnni's pricing FAQ says every price is in AUD and excludes GST, so Pay As You Go costs A$53.90 with GST.
Johnni sizes each plan on a two-minute average call, so 600 minutes reads as about 300 calls. Paying yearly takes 10 per cent off every plan. SMS alerts and reminders add A$50 a month on any plan.
Our plans are A$299 a month for 500 minutes, A$599 for 1,000 and A$999 for 2,000, with GST included. Extra minutes cost A$0.40. You can build the agent yourself with no setup fee, or pay A$2,490 once for our Launch build.
Both price lists at the same minutes
The table takes the cheapest way to buy each number of minutes on each price list, then adds GST to Johnni's figure. Add-ons and our Launch build are left out.
Johnni costs less up to 520 minutes a month, where Pay As You Go plus extra minutes passes our Starter plan. Between 521 and 574 minutes ours is cheaper by up to A$5.90. From 575 to 852 minutes Johnni's Starter plan is cheaper, and from 853 minutes our Starter plan is cheaper.
| Minutes a month | Johnni AI | Vertical AI |
|---|---|---|
| 100 | A$75.90, Pay As You Go plus 40 minutes | A$299, Starter |
| 300 | A$185.90, Pay As You Go plus 240 minutes | A$299, Starter |
| 500 | A$295.90, Pay As You Go plus 440 minutes | A$299, Starter |
| 600 | A$328.90, Starter | A$339, Starter plus 100 minutes |
| 1,000 | A$504.90, Starter plus 400 minutes | A$499, Starter plus 500 minutes |
| 1,500 | A$724.90, Starter plus 900 minutes | A$699, Starter plus 1,000 minutes |
| 2,000 | A$944.90, Starter plus 1,400 minutes | A$899, Starter plus 1,500 minutes |
Where Johnni AI is the better choice
Buy Johnni if you take fewer than 520 minutes of calls a month. At 300 minutes Johnni costs A$185.90 with GST, against A$299 for our cheapest plan.
Buy Johnni if you want to test it on your own number first. It gives 7 days and 30 setup minutes free, takes a card without charging it, and charges no setup fee.
Buy Johnni if you run a trade business on ServiceM8, Simpro or ServiceTitan. Johnni connects to all of them as a quoted add-on, and none of them is on our integrations list. Every Johnni plan also includes a website for your business, and its home page shows a 5.0 rating from 19 Google reviews.
Where Vertical AI is the better choice
Buy Vertical AI if you take more than 852 minutes of calls a month. At 2,000 minutes our price is A$899 with GST, against A$944.90 on Johnni.
Buy Vertical AI if your business runs on a CRM or helpdesk. Our integrations list names 30 systems, including Salesforce, HubSpot, Pipedrive and Zendesk, and Johnni quotes each CRM connection per business.
Buy Vertical AI if you want the price you see to be the price you pay. Our plans include GST, and Johnni adds it at checkout.
Where each vendor stores Australian call data
Johnni's privacy policy, effective 21 September 2026, says it stores personal information on servers in Australia, the United States and the EU. It names Sydney for data from a connected Google Calendar. Johnni's home page says it is built on OpenAI, ElevenLabs, Deepgram, Google and Twilio.
Our /security page lists each vendor and where it runs. Call records sit in Sydney and AWS Bedrock runs the model in Sydney by default, while speech recognition and the default voice run in the United States.
We do not train models on customer data, and AWS Bedrock, our default model service, does not store prompts.
Minutes spent on calls with no enquiry
Both price lists bill by the minute, so a call with no enquiry on it still uses your allowance. On the AI receptionists we run for Australian businesses in 2026, 23.9 per cent of calls ended before the caller said anything the agent could transcribe. 8.2 per cent ended within 10 seconds of connecting.
Johnni's home page says a silence timeout ends a call after 30 seconds with nobody speaking. Ask either vendor how a silent call is counted before you size a plan. Our business call outcomes study, linked under sources, holds the full figures.
Questions to settle before you sign with Johnni AI
Get the answer to each point below in writing before your Johnni trial ends.
- The quote for your job software or CRM connection, since Johnni prices it per business.
- Whether the quote includes GST.
- The sub-processor list and the country each one runs in.
- Whether your call data is excluded from model training.
- Who holds the phone number if you leave.
- Whether the A$50 a month SMS add-on is needed for the reminders you want.
Questions
Johnni costs A$49, A$149, A$299 or A$899 a month for 60, 200, 600 or 1,500 minutes, billed monthly, read on johnni.ai on 13 October 2026. Paying yearly takes 10 per cent off. Johnni's pricing FAQ says every price excludes GST, so add 10 per cent.
Yes up to 520 minutes a month, and again from 575 to 852 minutes. At 300 minutes Johnni costs A$185.90 with GST against A$299 for our Starter plan. From 853 minutes ours costs less, and at 2,000 minutes it is A$899 against A$944.90.
No. Johnni's pricing FAQ says every price on its pricing page is AUD and excludes GST. Our prices include GST.
Yes. Johnni gives 7 days and 30 free setup minutes. It takes your card at signup without charging it, and the plan starts when you get your phone number or after 7 days. Our pricing page lists no trial, and you can ring our demo agent on 1800 570 693 first.
Yes, as a custom add-on quoted per business. Johnni names ServiceM8, Simpro and ServiceTitan, and Google Calendar is included on every plan. Our integrations list includes none of those trade systems.
Johnni's privacy policy says it stores personal information on servers in Australia, the United States and the EU, and Google Calendar data in Sydney. We store call records in Sydney, and our speech recognition and default voice run in the United States.
Yes. Johnni's home page lists 07 4519 7035 as the line to ring, and our demo agent answers 1800 570 693 live.
Sources
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