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The management team

Mayfair Ridge Hotel

“We're serving thousands of patrons a week, and every call that pulled someone off the floor mid-service used to cost us. Having the AI handle the courtesy bus bookings has taken that pressure right off, our team can stay focused on the guests in front of them, and we're actually optimising the bus run better than we were before.”

Stephen Hooper

Founder, Effortless Superhuman

“Exceptional from start to finish. They were easy to work with, quickly understood my clinical needs, and delivered exactly the outcome I was after in around five hours of focused work. Within a week of going live, the engagement had already paid for itself in hours saved.”

Tiiu Tiisaar

CEO, OPMS

“The Vertical AI workshop was a turning point for us. By the day after the session, we were already realising significant velocity gains. Since then, the impact has spread well beyond engineering: QA, support, and even management have all reshaped the way they work.”

Phil George

Founder, Ero

“Vertical AI completely transformed our customer service operations. Their intelligent voice agents handle complex inquiries with remarkable accuracy and warmth, freeing our team to focus on higher-value work. Brian and the team are truly world-class, and deeply invested in our success.”