Pricing
Pay only for the minutes you use.
Most voice AI platforms require annual contracts before you write a single line of code. VerticalAI starts at $0. Pay only for what you use. All prices in AUD.
Pricing tiers
Pay as you go
$0
to start. $20 free credit.
- Full platform access
- Visual flow builder + AI builder
- Knowledge base & RAG search
- Australian phone numbers (A$1.40/mo each)
- Call transcripts & per-turn latency
- Chat and voice testing
- Webhooks & API access
- Email support
Enterprise
Custom
Volume pricing and dedicated infrastructure.
- Everything in Pay-as-you-go
- Dedicated support & onboarding
- Custom MSA / DPA terms
- SSO & role-based access control
- Priority SLA & uptime guarantee
- Volume discounts
- Custom compliance terms
- Dedicated stable server
02 · Compare tiers
What you get at every tier.
| Feature | StarterPay as you go | GrowthFor scaling teams | EnterpriseCustom contract |
|---|---|---|---|
| Agent tiers | |||
| Single prompt agents | Single prompt agents for Starter: included | Single prompt agents for Growth: included | Single prompt agents for Enterprise: included |
| Multi prompt agents | Multi prompt agents for Starter: included | Multi prompt agents for Growth: included | Multi prompt agents for Enterprise: included |
| Conversation flow agents | Conversation flow agents for Starter: not included | Conversation flow agents for Growth: included | Conversation flow agents for Enterprise: included |
| Platform | |||
| Concurrency cap | 10 concurrent calls | 100 concurrent calls | Custom |
| Custom domain | Custom domain for Starter: not included | Custom domain for Growth: included | Custom domain for Enterprise: included |
| Data retention options | 30 days | 30 / 90 / 365 days | Configurable, up to 7 years |
| Security and support | |||
| SSO | SSO for Starter: not included | SSO for Growth: not included | SSO for Enterprise: included |
| Audit logs | Audit logs for Starter: not included | Audit logs for Growth: not included | Audit logs for Enterprise: included |
| Dedicated support | Priority email | Named CSM and SLA | |
| Get in touch | Contact sales | ||
03 · Estimate
What will it cost each month.
Estimate
How much will I spend?
Drag the slider to estimate your monthly spend at A$0.20/min.
100 min × A$0.20/min. Your first $20 is free, then usage is billed monthly to your card.
04 · Why this model
A pricing model that respects how you actually use it.
No platform fees, no feature gating
Every account gets full access to every feature. The flow builder, knowledge base, analytics, testing, all included from day one.
Pay only for what you consume
No minimums, no contracts, no annual commitments. Use 10 minutes or 10,000, you pay the same per-minute rate.
Live in minutes, not months
$20 free to start. Sign up, build a flow, test it, publish it on a real Australian number. Most users are live within an hour.
Australian infrastructure, real compliance
All data stored in Sydney (Supabase ap-southeast-2). Compute in Sydney (Fly.io). TTS from Cartesia AU endpoint. Built for Australian data requirements.
05 · FAQ
Pricing questions.
A minute starts when the caller connects and ends when they hang up. Silence and hold time are included. Partial minutes are rounded up to the nearest second.
No. You're only charged for calls where the agent actually speaks. If a call goes to voicemail or drops before the agent picks up, there's no charge.
Yes. Each node in your flow can use a different model. Use Haiku for simple data collection, Sonnet for complex reasoning. You pay the rate for the model used in each segment.
Phone numbers are purchased separately at A$1.40/month per number. You can buy local Australian numbers directly from the platform.
Usage draws down your $20 free credit first. After that, you're billed monthly to your card for what you use - A$0.20 per minute, no plans, no minimums. Set a monthly spend cap any time from the billing page.
All prices on this page are in AUD. Your invoices are in AUD. No currency conversion surprises.
Start with $20 free credit
Build, test, and deploy. Usage is billed monthly to your card.