Agent editor
Where you change what the agent says and does, then publish it to a live number.
- Sections, not a flowchart
- The AI editor
- A draft from your website
- Drafts, versions, rollback
Voice agent platform features
The tools for building a voice agent, testing it on simulated calls and reviewing every call it takes. Hosted in Sydney.
Call 1800 570 693 to talk to the demo agent. Plans start at A$299 a month, GST included.
Every feature
Each feature in detail
Testing and evals
Synthetic callers that run your scenarios against the agent and score what it did.
- Caller personas
- Scored by a judge
- Per-call quality metrics
- On a schedule
Transcripts and recordings
The record of every call: the audio, the transcript and a summary.
- Recordings and transcripts
- Searchable
- How long it is kept
- Redacted before it is stored
Dashboards and alerts
The numbers from your calls, and a message when one of them moves.
- Charts you build
- Alerts on the calls that went wrong
- A digest on a schedule
- From the chart to the call
Knowledge and channels
What the agent knows, and the channels it can be reached on.
- Built from your site and your files
- Refreshed on a schedule
- The same agent on every channel
- Caller memory
Voice quality
How the agent sounds on a phone line, and what it does when a caller talks over it.
- It waits its turn
- Speakerphones
- Speech recognition in Sydney
- No dead air
Telephony
Numbers, transfers, concurrent calls and routing outside opening hours.
- Numbers, or forward your own
- Concurrent calls
- Transfer to a human
- Messages by text
Get started
Tell us what your callers ring about, and we build and test the agent for you.