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Vapi, Retell AI and Bland AI in Australia: price, phone numbers and where calls run
Call 1800 570 693 to talk to the demo agent. Plans start at A$299 a month, GST included.
Vapi, Retell AI, Bland AI and Vertical AI side by side
Vapi, Retell and Bland sell a platform you build on. Vertical AI builds the agent, runs it and answers for it, so the table sets a do-it-yourself price beside a managed one.
| Vapi | Retell AI | Bland AI | Vertical AI | |
|---|---|---|---|---|
| Platform price | USD 0.05 a minute hosting, plus models at cost | USD 0.055 a minute voice infrastructure, plus model, voice and calls | USD 0.14 a minute on Start, USD 0.12 on Build | A$299, A$599 or A$999 a month with minutes included |
| Monthly fee | USD 0 pay as you go, USD 29 Core, USD 999 minimum on Pro | None; add-ons only | USD 0 Start, USD 299 Build | Included in the plan |
| Past the allowance | Billed per minute | Billed per minute | Billed per minute | A$0.40 a minute |
| Currency and GST | US dollars | US dollars | US dollars | Australian dollars, GST included |
| Concurrent calls | 4 pay as you go, 10 Core, 30 Pro; USD 10 a line a month more | 20 free, then USD 8 a call a month | 10 Start, 50 Build | 2, 6 or 12 by plan |
| Phone numbers sold | Free US numbers; import any other | US and Canada; bring your own carrier for any other | One inbound number on Start; country not named | Australian numbers included, 1300 available |
| Australian region named on pricing page | No | No | No; Enterprise lists data residency with no region | Call servers, model and transcripts in Sydney |
| Who builds the agent | You | You | You | You, or us from A$2,490 for a Launch build |
| HIPAA | USD 2,000 a month add-on | Listed as HIPAA ready | Not on the pricing page | Not offered |
Monthly cost at 1,000 minutes
The table converts each US dollar price at the Reserve Bank rate of 0.7002 for 14 October 2026. The developer platforms add carrier charges and exclude your own build time, so their figures are the floor.
| Platform | US dollars | Australian dollars | What it leaves out |
|---|---|---|---|
| Vapi, pay as you go | USD 82 to USD 129 | A$117.11 to A$184.23 | An Australian number, imported from your carrier |
| Retell AI | USD 91.40 to USD 190 | A$130.53 to A$271.35 | An Australian number, through custom telephony |
| Bland AI, Start | USD 140 plus carrier | A$199.94 plus carrier | Calls past 100 a day |
| Bland AI, Build | USD 419 plus carrier | A$598.40 plus carrier | Calls past 2,000 a day |
| Vertical AI, Growth | Not billed in US dollars | A$599 with GST | Nothing: 3 Australian numbers, 10 agents, built-in tools |
Where Vapi, Retell AI or Bland AI is the better choice
Pick Vapi or Retell if you have a developer and want the lowest price per minute. At 1,000 minutes both cost less than a third of our Growth plan on the low configuration.
Pick Retell if you need many calls at once. It includes 20 concurrent calls free, against 6 on our Growth plan, and charges USD 8 a month for each one past that.
Pick Vapi if you need HIPAA cover for United States patients, which it sells for USD 2,000 a month, or if you want to choose every model and voice provider yourself. We offer no HIPAA cover.
Pick Bland on Build if you run outbound campaigns at volume. It allows 2,000 calls a day and 50 at once.
Where Vertical AI is the better choice
Pick Vertical AI if you want an agent answering your line without hiring a developer. Our Launch build is A$2,490, live in 5 days, with 15 test calls and a pass report before go-live.
Pick Vertical AI if callers dial an Australian number. Every plan includes Australian numbers and 1300 numbers are available, while Vapi and Retell sell US numbers and send you to your own carrier for anything else.
Pick Vertical AI if call data has to stay onshore where it can. Our call servers run on Fly.io in Sydney, the default model runs on AWS Bedrock in Sydney, and transcripts rest in AWS ap-southeast-2.
Where each platform runs an Australian call
None of the three pricing pages names an Australian region, read 14 October 2026. Bland lists data residency on Enterprise without naming a region, and Vapi and Retell route calls through carriers such as Twilio and Telnyx.
A call from Sydney to a server in the United States crosses the Pacific in both directions on every turn of the conversation. Ask each vendor which region runs the call, the model and the stored transcript, and get it in writing.
Our /security page lists every vendor in our stack and where it runs. Telnyx, our carrier, and the default voice run in the United States, and speech recognition can move to Deepgram in Sydney.
Questions to settle before you build on a US platform
Get each answer below in writing before you sign a contract or put a number live.
- Which region processes the call audio, the model request and the stored transcript.
- Which carrier supplies your Australian number and what it charges a minute.
- How many calls can run at once on your plan, and the price of each extra line.
- Who fixes the agent when a model or voice provider changes its API.
- Whether your call data is excluded from model training.
Questions
Vapi charges USD 0.05 a minute for hosting, plus the speech, model and voice providers at cost, read on vapi.ai/pricing on 14 October 2026. Its own estimate for 1,000 minutes is USD 82 to USD 129 a month, about A$117 to A$184 at the RBA rate of 0.7002. An Australian number is imported from your own carrier.
Retell charges USD 0.055 a minute for its voice infrastructure and USD 0.015 for calls, plus the model and voice you pick, read on retellai.com/pricing on 14 October 2026. With GPT 5.4 nano and a USD 0.015 voice the total is USD 0.0914 a minute. With GPT 5.4 and ElevenLabs Flash it is USD 0.19.
Bland charges USD 0.14 a minute on its free Start plan, capped at 100 calls a day, and USD 0.12 a minute on Build at USD 299 a month, read on bland.ai/pricing on 14 October 2026. Telephony is billed separately at pass-through cost.
Vapi and Retell sell no Australian numbers. Vapi's free numbers are US only and Retell sells US and Canada numbers, per their docs read on 14 October 2026. Both tell you to import a number or connect your own carrier for any other country.
None of their pricing pages names an Australian region, read on 14 October 2026. Bland lists data residency on Enterprise without naming a region. Ask each vendor in writing which region runs the call, the model and the transcript.
No. At 1,000 minutes Vapi and Retell cost about A$117 to A$271 before your own carrier and build time, against A$599 with GST for our Growth plan. Our price includes Australian numbers, the platform, built-in tools and support.
At the low configuration they are close. Vapi estimates USD 82 for 1,000 minutes and Retell's rates add up to USD 91.40. Retell includes 20 concurrent calls free, and Vapi includes 4 on pay as you go and 10 on its USD 29 Core plan.
Yes. Ring our demo agent on 1800 570 693. It answers live at any hour.
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