Industries
Built for the way Australians do business.
Eight industries already running on VerticalAI. Sydney-hosted data, AUD billing, and sector-specific compliance baked in.
Who's using it
Eight verticals, one engine
01 · Industry
Healthcare
Handle patient scheduling, prescription refills, and front-desk calls without adding staff. Built for Australian healthcare with My Health Record and PBS compliance in mind.
02 · Industry
Financial Services
Handle account enquiries, payment processing, and member services at scale. Built for Australian financial services with APRA and ASIC compliance awareness.
03 · Industry
Insurance
Automate claims lodgment, policy enquiries, and quote requests. Reduce call handling time while maintaining the human touch for complex claims.
04 · Industry
Logistics
Track deliveries, handle dispatch requests, and manage driver check-ins. Reduce hold times for customers waiting on delivery updates.
05 · Industry
Home Services
Never miss a booking call again. Handle enquiries, schedule jobs, and dispatch technicians, even after hours and on weekends.
06 · Industry
Retail & Consumer
Handle order enquiries, returns, and product questions at scale. Give customers instant answers instead of hold music.
07 · Industry
Travel & Hospitality
Handle reservations, cancellations, and guest requests efficiently. Provide 24/7 phone coverage without staffing a round-the-clock front desk.
08 · Industry
Debt Collection
Handle inbound calls about overdue accounts with care and compliance. Take payments, set up arrangements, and route hardship cases while preserving the relationship.
Don't see your industry?
The engine is vertical-agnostic. If there's a phone queue to clear, we can clear it.