NDIS and aged care dispatcher
Turn every ring into a scheduled booking for $0.40 a minute.
No build feeNo lock-in contractBuilt in 5 days
Raise client satisfaction to another level
Our dispatcher will immediately pick up the phone at any hour so your clients never have to wait. We'll tailor the dispatch agent to your service so it responds exactly how you would, and resolves client queries just like your top staff.
“Every call that pulled someone off the floor mid-service used to cost us. Having the AI handle the courtesy bus bookings has taken that pressure right off, and our team can stay focused on the guests in front of them.”
Know what happenedon every call
See how many calls came in, how many your dispatcher handled and the few it put through to your team. Bookings confirmed, after-hours calls covered, staff hours saved and missed-call cost avoided, all compared with last week.
Answers your phone.Dispatches to your coordinators.
- 01Client calls your number.Picked up in under a second, any hour, no hold music.
- 02The agent follows your SOPs.Asks the questions you would: name, who they are calling about, what they need, how urgent.
- 03Booking logged in your software.Details land straight in the system you already run. No re-typing.
- 04You dispatch as normal.Your coordinators take the booking the way they do today.
- 05Client kept in the loop.The agent texts or calls back with who is coming and the ETA.
- 06Transcribed and analysed.All calls are transcribed, analysed, QA'd and tested.
Hear a real call from our dispatcher
Seamless integration
- ShiftCare
- Brevity
- Lumary
- CareMaster
- AlayaCare
- Humanforce
Book more support. Pay less.
Same phone, same bookings. Three ways to answer.
First 60 minutes on us
Cancel any time
No build fee • No lock-in contract • Built in 5 days