Zendesk for your voice agent
A voice agent connected to Zendesk opens a ticket from the call with a full transcript, looks up existing tickets for the caller, and escalates when it needs a human.
Call 1800 570 693 to talk to the demo agent. Plans start at A$299 a month, GST included.
On the call
Tickets from calls
Every call that needs follow-up becomes a Zendesk ticket with the caller's details, a summary, and the transcript attached.
Ticket status
When a caller asks 'where's my ticket at?', the agent finds it in Zendesk and answers from the live status.
Updates and escalations
The agent can add a comment, change priority, or escalate a ticket so the right team picks it up.
Routing by issue
Tickets are tagged and routed by what the caller needs, so they land in the correct queue.
Zendesk setup
It connects in one click. Composio brokers the sign-in, so there is no API key to paste.
Connecting Zendesk in one click
Choose the app in Connections and approve its consent screen. The grant stays with Composio, and your tokens never reach the agent.
Choosing the actions
Choose which actions the agent may use, from lookups only to full read and write. Start with the suggested set and widen it later.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
Questions
Yes, if you want it to. The agent can add the call summary and full transcript to the ticket it creates.
Yes. You choose exactly which actions the agent may use: read-only look-ups, or full create and update.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.