Alliance partner

Succession planning with Adapt

Adapt helps founder-led Australian SME owners build a business that no longer depends on them. A business that runs without its owner is worth more when it is sold.

The Adapt team reviewing an owner independence assessment together

Owner dependence and value

Adapt in figures

Framework
Succession Thinking
Refined across
14 years
SME owners
500 plus
Discount on an owner-dependent business
About 50%
Diagnostic
8 minutes

The value of a business without its owner

Most exit and succession advice starts with a threat: what happens if you are hit by a bus, or when you retire. Adapt starts from the other end, with what the business is worth once it can run without the person who built it.

By Adapt's measure, a business that depends on its owner sells for about half the value of one that does not.

Who Adapt works with

  • Established SMEs

    Businesses with 20 or more staff and A$2 million or more in revenue.

  • The owner at the centre

    Owners who are still the person every decision runs through.

  • Leaving as a choice

    Adapt designs the leadership, strategy and systems that let the business run without the owner, so leaving becomes a choice.

Succession Thinking

Every engagement runs on Succession Thinking, the framework by Bill Withers, refined across 14 years and more than 500 SME owners.

  • Leadership

    Adapt builds the leaders, so decisions stop running through the owner.

  • Strategy

    Adapt sets the plan and the limits that keep the business moving when the owner steps back.

  • Systems

    Adapt turns what lives in the owner's head into systems the business can run on its own.

Adapt and VerticalAI

Adapt works to take the owner out of the centre of the business. Answering the phones is one piece of that, and it is the piece our agents take over.

When Adapt maps the systems that let a business run without its founder, the phone line is one of them. An agent answers inbound calls the same way each time, whether or not anyone is free to pick up.

The owner independence review

A free, confidential one-hour review of your business and what it would take to reduce its dependency on you, the owner. You also get a copy of the Succession Thinking book.

Get started

Tell us what your callers ring about, and we build and test the agent for you.