CRM integration
Zoho CRM
Connect your voice agent to Zoho CRM
Your AI voice agent recognises Zoho CRM contacts and leads on the inbound call, logs the conversation, and captures new leads from numbers it hasn't seen.
On the call
What your agent does with Zoho CRM
Recognise leads and contacts
The agent matches the caller against Zoho CRM and greets them with the context already on file.
Log the call
Calls are written back to the record as activities with a summary and transcript, keeping the CRM current automatically.
Capture new leads
Unknown callers become Zoho leads with the details the agent gathers, routed for follow-up.
Set the next step
The agent can create a task or update a record so the owner knows exactly what to do next.
Setup
Connect Zoho CRM in minutes
One-click connection
Connect in one click. Composio brokers the OAuth grant, so there's no API key to paste and no developer to wait on.
Connect Zoho CRM in one click
Open Connections, choose the app, and approve the OAuth screen. The grant lives inside Composio, your tokens never touch the agent.
Pick the actions the agent can use
Choose exactly which actions the agent may call, look-ups only, or full read/write. Start with the recommended set and widen it whenever you like.
Test it, then go live
Run the connected agent in the browser tester to watch it call the live app, then publish. Voice and text agents share the same connection.
FAQ
Common questions
Yes, it's a managed connector. Approve the OAuth screen once and you're connected. No API key required.
This page is about Zoho CRM. Composio also connects Zoho Desk, Books, Mail, and more. Connect each the same way from Connections.
Inside Composio. The agent never sees your Zoho tokens, only a non-secret reference to the connected account.
Connect Zoho CRM to your voice agent
$20 free credits, no card required. Test it on a real Australian number.