Twenty for your voice agent

Twenty is the #1 open-source CRM for managing customer relationships. Use it to track contacts, deals, activities, and streamline sales.

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Integration record

Status: Available
Plan: Every plan, from Starter at A$49 a month
How it connects: With an API key. You create a key in Twenty and paste it on a secure page in Connected apps.
What it reads: 11 actions, such as get Custom Object Record, get Note Target and get CRM Record.
What it changes: 12 actions, such as batch Create CRM Records, create Attached Note and create Custom Object Record.
What starts an action: The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work: You choose each action from its list of 23. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked: Action list checked 14 November 2026. We haven't tested each action.

Changes 11

Deletes 1

Pasting a Twenty API key
Create an API key in Twenty, choose Twenty in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 23 actions the agent may use. Start with lookups and add the ones that change Twenty when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Tell us what your callers ring about, and we build and test the agent for you.