Amplitude for your voice agent

Amplitude is a digital analytics platform for product and behavioral data insights. It helps teams analyze user journeys and make data-driven decisions quickly.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Amplitude and paste it on a secure page in Connected apps.
What it reads
30 actions, such as check Amplitude Cohort Status, download Amplitude Cohort File and search Amplitude User.
What it changes
24 actions, such as bulk Assign Annotations to Category, create Chart Annotation in Amplitude and create Annotation Category.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 54. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Amplitude actions

Reads 30

  • Check Amplitude Cohort Status
  • Download Amplitude Cohort File
  • Search Amplitude User
  • Get Active or New Users
  • Get Amplitude Annotation
  • Get Amplitude Annotation Category
  • Request Amplitude Cohort
  • Get User Deletion Requests
  • Get Amplitude Event Categories
  • Get Amplitude Event Property
  • Get Event Segmentation Data
  • Get Amplitude Event Type
  • Get Amplitude Event Types
  • Get Funnel Analysis Data
  • Get Real-time Active Users
  • Get User Retention Analysis
  • Get Revenue LTV Metrics
  • Get Session Average Length
  • Get Session Length Distribution
  • Get Sessions Per User from Amplitude
  • Get User Activity from Amplitude
  • Get User Composition by Property
  • Get User Mappings
  • Get Amplitude User Property
6 more
  • List Amplitude Annotation Categories
  • List Chart Annotations
  • List Amplitude Cohorts
  • List Amplitude Event Properties
  • List Amplitude Events
  • List Amplitude User Properties

Changes 18

  • Bulk Assign Annotations to Category
  • Create Chart Annotation in Amplitude
  • Create Annotation Category
  • Create Amplitude Event Category
  • Create Amplitude Event Type
  • Create Amplitude Release
  • Update User Properties in Amplitude
  • Map Users in Amplitude
  • Restore Amplitude Event Type
  • Send Events to Amplitude
  • Set Group Properties in Amplitude
  • Update Amplitude Chart Annotation
  • Update Amplitude Annotation Category
  • Update Amplitude Cohort Membership
  • Update Amplitude Event Category
  • Update Amplitude Event Type
  • Batch Upload Events to Amplitude
  • Upload Amplitude Cohort

Deletes 6

  • Cancel User Deletion
  • Delete Amplitude Chart Annotation
  • Delete Amplitude Annotation Category
  • Delete Amplitude Event Category
  • Delete Amplitude Event Type
  • Delete Amplitude Users

Amplitude setup

  1. Pasting a Amplitude API key

    Create an API key in Amplitude, choose Amplitude in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 54 actions the agent may use. Start with lookups and add the ones that change Amplitude when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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