AssemblyAI for your voice agent

AssemblyAI is a speech-to-text and audio intelligence API for uploaded or hosted media. Use it to turn audio and video into accurate transcripts, summaries, and insights.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in AssemblyAI and paste it on a secure page in Connected apps.
What it reads
6 actions, such as export Subtitles, get Redacted Audio and get Transcript.
What it changes
3 actions, such as submit Transcript, upload Media and delete Transcript Content.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 9. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

AssemblyAI actions

Reads 6

  • Export Subtitles
  • Get Redacted Audio
  • Get Transcript
  • Get Transcript Segments
  • List Transcripts
  • Search Transcript

Changes 2

  • Submit Transcript
  • Upload Media

Deletes 1

  • Delete Transcript Content

AssemblyAI setup

  1. Pasting a AssemblyAI API key

    Create an API key in AssemblyAI, choose AssemblyAI in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 9 actions the agent may use. Start with lookups and add the ones that change AssemblyAI when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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