Backendless for your voice agent

Backendless is a backend-as-a-service platform for mobile and web apps, offering database, file storage, user authentication, and APIs. It helps developers ship scalable applications faster without managing server infrastructure.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Backendless and paste it on a secure page in Connected apps.
What it reads
7 actions, such as get All Values, get Counter Value and get File Count.
What it changes
23 actions, such as copy File, create Directory and create Backendless Hive.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 30. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Backendless actions

Reads 7

  • Get All Values
  • Get Counter Value
  • Get File Count
  • Get Key Items
  • Get Backendless Timer
  • Find User by ID
  • Validate User Token

Changes 18

  • Copy File
  • Create Directory
  • Create Backendless Hive
  • Create Backendless Timer
  • Directory Listing
  • General Object Retrieval
  • Map Put
  • Move File
  • Publish Message
  • Reset Counter
  • Set Counter Value
  • Update Backendless Timer
  • Grant Permission to User
  • User Login
  • User Logout
  • User Password Recovery
  • User Registration
  • Update User

Deletes 5

  • Delete Directory
  • Delete File
  • Delete Backendless Timer
  • Delete User
  • Revoke Permission from User

Backendless setup

  1. Pasting a Backendless API key

    Create an API key in Backendless, choose Backendless in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 30 actions the agent may use. Start with lookups and add the ones that change Backendless when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call