Certifier for your voice agent
Certifier is a platform for creating, managing, and issuing digital certificates and credentials. Organizations use it to automate and secure the entire credentialing process.
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Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Certifier and paste it on a secure page in Connected apps.
- What it reads
- 7 actions, such as list Attributes, list Credential Interactions and list Credentials.
- What it changes
- 2 actions, such as create, issue, and send credential and send a Credential.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 9. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Certifier actions
Reads 7
- List Attributes
- List Credential Interactions
- List Credentials
- List Designs
- List Email Templates
- List Groups
- Search Credentials
Changes 2
- Create, issue, and send credential
- Send a Credential
Certifier setup
Pasting a Certifier API key
Create an API key in Certifier, choose Certifier in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 9 actions the agent may use. Start with lookups and add the ones that change Certifier when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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