ClickSend for your voice agent

ClickSend is a cloud-based SMS and email marketing platform for businesses. It streamlines communication by enabling quick message delivery and contact management.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in ClickSend and paste it on a secure page in Connected apps.
What it reads
82 actions, such as get Account Usage by Subaccount, send Account Activation Token and verify New Account.
What it changes
83 actions, such as create Email Delivery Receipt Automation, create Inbound Fax Automation and create Fax Delivery Receipt Automation.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 166. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

ClickSend actions

Reads 82

  • Get Account Usage by Subaccount
  • Send Account Activation Token
  • Verify New Account
  • Calculate Post Letter Price
  • Calculate SMS Campaign Price
  • Get Email Campaign
  • Get Email Delivery Receipt Automation
  • Get Email Template
  • Export Post Letters History
  • Get Fax Delivery Receipt Automation
  • Get Fax Receipt by Message ID
  • Mark Fax Receipts as Read
  • Get Account Information
  • Get All Email Delivery Receipt Automations
  • Get All Inbound Fax Automations
  • Get All Fax Delivery Receipt Automations
  • Get All Inbound SMS Automations
  • Get All SMS Delivery Receipt Automations
  • Get All Voice Delivery Receipt Automations
  • Get Contact Suggestions
  • Get All Countries
  • Get All Delivery Issues
  • Get All Master Email Templates
  • Get All Master Email Template Categories
58 more
  • Get All User Email Templates
  • Get Fax Delivery Receipts
  • Get All Contact Lists
  • Get Specific Contact List
  • Get All Contacts in List
  • Get Specific Contact
  • Export Contacts List
  • Import Contacts to List
  • Preview CSV Import for Contact List
  • Get List Import Fields
  • Export MMS History
  • Get MMS Delivery Receipts
  • Get Dedicated Numbers
  • Search Dedicated Numbers by Country
  • Search Direct Mail Locations
  • Get Post Letters History
  • Get Country Pricing
  • Get Referral Accounts
  • Get Reseller Settings
  • Get Reseller Accounts
  • Get SMS Campaign
  • Get SMS Campaigns List
  • Get Email to SMS Stripped String Rules List
  • Get SMS History
  • Get Inbound SMS Messages
  • Get SMS Delivery Receipts
  • Get All SMS Templates
  • Get SMS Statistics
  • Get Voice Statistics
  • Get All Subaccounts
  • Get Specific Subaccount
  • Get Supported Timezones
  • Get Voice Languages
  • List Countries
  • Get Master Email Template Category
  • Get Master Email Template
  • Get Master Email Templates in Category
  • Get MMS Campaigns
  • Mark MMS Receipts as Read
  • Get Recharge Packages
  • Get All Recharge Transactions
  • Get Recharge Transaction by ID
  • Search Contact Lists and Contacts
  • Get SMS Delivery Receipt Automation
  • Get Email to SMS Stripped String Rule
  • Export SMS History
  • Get Inbound SMS Automation
  • Mark Inbound SMS as Read by Message ID
  • Mark Inbound SMS as Read
  • Get SMS Receipt by Message ID
  • Mark SMS Delivery Receipts as Read
  • Get Specific Allowed Email Address
  • Get User Countries
  • Verify Allowed Email Address
  • Verify Forgot Password
  • Get Voice Delivery Receipt Automation
  • Export Voice History
  • Mark Voice Delivery Receipts as Read

Changes 65

  • Create Email Delivery Receipt Automation
  • Create Inbound Fax Automation
  • Create Fax Delivery Receipt Automation
  • Create Inbound SMS Automation
  • Create SMS Delivery Receipt Automation
  • Create Voice Delivery Receipt Automation
  • Create Delivery Issue
  • Create Allowed Email Address
  • Get Allowed Email Addresses
  • Create Email Template from Master
  • Add Fax Delivery Receipt Webhook
  • Create Contact List
  • Create Contact in List
  • Send MMS Messages
  • Send Direct Mail Campaign
  • Detect Address from PDF or String
  • Send Post Letter
  • Create Post Return Address
  • Get All Post Return Addresses
  • Create and Send SMS Campaign
  • Create Email-to-SMS Allowed Address
  • Get SMS Email-to-SMS Allowed Address
  • Update Email-to-SMS Allowed Address
  • Delete SMS Email-to-SMS Allowed Address
41 more
  • Create Email to SMS Stripped String Rule
  • Create Test Inbound SMS
  • Create Test SMS Delivery Receipt
  • Send SMS Messages
  • Create SMS Template
  • Create Subaccount
  • Update Email Template
  • Copy Contact to Another List
  • Transfer Contact Between Lists
  • Update MMS Campaign
  • Calculate MMS Campaign Price
  • Send MMS Campaign
  • Calculate MMS Price
  • Buy Dedicated Number
  • Delete Post Return Address
  • Get Post Return Address
  • Update Post Return Address
  • Upload File
  • Forgot Password
  • Forgot Username
  • Purchase Recharge Package
  • Send Email Verification Token
  • Update Email to SMS Stripped String Rule
  • Update Inbound SMS Automation
  • Calculate SMS Price
  • Update SMS Template
  • Regenerate Subaccount API Key
  • Update Account Information
  • Update Email Delivery Receipt Automation
  • Update Inbound Fax Automation
  • Update Fax Delivery Receipt Automation
  • Update SMS Delivery Receipt Automation
  • Update Contact List
  • Update Contact in List
  • Get Recharge Credit Card Info
  • Update Reseller Settings
  • Update SMS Campaign
  • Update Subaccount
  • Agree to User Countries Rules
  • Select User Countries
  • Update Voice Delivery Receipt Automation

Deletes 18

  • Delete Inbound SMS Automation
  • Delete Contact List
  • Delete Contact from List
  • Remove Opted Out Contacts from List
  • Cancel Scheduled SMS
  • Delete Subaccount
  • Delete Email Delivery Receipt Automation
  • Delete Email Template
  • Delete Fax Delivery Receipt Automation
  • Cancel MMS Campaign
  • Cancel SMS Campaign
  • Cancel All Scheduled SMS
  • Delete SMS Delivery Receipt Automation
  • Delete Email to SMS Stripped String Rule
  • Delete SMS Template
  • Delete Specific Allowed Email Address
  • Cancel All Scheduled Voice Messages
  • Delete Voice Receipt Automation

ClickSend setup

  1. Pasting a ClickSend API key

    Create an API key in ClickSend, choose ClickSend in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 166 actions the agent may use. Start with lookups and add the ones that change ClickSend when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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