Commerce Layer for your voice agent

Commerce Layer is a headless commerce platform with transactional APIs for orders, inventory, pricing, customers, and fulfillment. Use it to centralize ecommerce operations and surface real-time commerce data.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Commerce Layer and paste it on a secure page in Connected apps.
What it reads
7 actions, such as get Customer, get Order and get Order Metric.
What it changes
3 actions, such as create Customer, update Customer and delete Customer.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 10. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Commerce Layer actions

Reads 7

  • Get Customer
  • Get Order
  • Get Order Metric
  • List Customers
  • List Orders
  • List SKUs
  • List Stock Items

Changes 2

  • Create Customer
  • Update Customer

Deletes 1

  • Delete Customer

Commerce Layer setup

  1. Pasting a Commerce Layer API key

    Create an API key in Commerce Layer, choose Commerce Layer in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 10 actions the agent may use. Start with lookups and add the ones that change Commerce Layer when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call