Conversion tools for your voice agent

Conversion Tools is an online service for converting documents between formats such as PDF, Word, Excel, XML, and CSV. It lets you automate complex document workflows with just a few clicks.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Conversion tools and paste it on a secure page in Connected apps.
What it reads
6 actions, such as download Converted File, get Auth Info and get Conversion Config.
What it changes
5 actions, such as convert Excel to HTML, convert Word to Text and create Conversion Task.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 11. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Conversion tools actions

Reads 6

  • Download Converted File
  • Get Auth Info
  • Get Conversion Config
  • Get File Info
  • Get Task Status
  • List Conversion Tasks

Changes 5

  • Convert Excel to HTML
  • Convert Word to Text
  • Create Conversion Task
  • Update Task Retention
  • Upload File

Conversion tools setup

  1. Pasting a Conversion tools API key

    Create an API key in Conversion tools, choose Conversion tools in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 11 actions the agent may use. Start with lookups and add the ones that change Conversion tools when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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