Datadog for your voice agent

Datadog is a cloud monitoring and observability platform for applications and infrastructure. It helps teams detect issues and optimize performance by unifying metrics, logs, and traces.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Datadog and paste it on a secure page in Connected apps.
What it reads
131 actions, such as abort a multipart upload of a test file, check if a monitor can be deleted and check if SLOs can be safely deleted.
What it changes
112 actions, such as acknowledge On-Call Page, add a test to a Synthetics downtime and aggregate logs.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 248. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Datadog actions

Reads 131

  • Abort a multipart upload of a test file
  • Check if a monitor can be deleted
  • Check if SLOs can be safely deleted
  • Tag Configuration Cardinality Estimator
  • Fetch uptime for multiple tests
  • Get parent tests for a subtest
  • Get available subtests for a multistep test
  • Get an API test
  • Get an API test's latest results summaries
  • Get an API test result
  • Get a browser test
  • Get a browser test's latest results summaries
  • Get a browser test result
  • Get Custom Evaluator Configuration
  • Get Dashboard
  • Get a dashboard list
  • Get items of a Dashboard List
  • Get a derived metric
  • Get a downtime
  • Get On-Call escalation policy
  • Get an event
  • Get a global variable
  • Get hourly usage
  • Get metric metadata
107 more
  • Get tag key cardinality details
  • Get a mobile test
  • Get monitor
  • Get a monitor configuration policy
  • Get a monitor notification rule
  • Get all monitor notification rules
  • Get a notebook
  • Get On-Call notification channel
  • Get On-Call notification rule
  • Get the on-demand concurrency cap
  • Get a private location
  • Get a shared dashboard
  • Get all invitations for a shared dashboard
  • Get On-Call schedule
  • Get scheduled on-call user
  • Get on-call responders for a schedule
  • Get a single service definition
  • Get Service Dependencies
  • Get an SLO's details
  • Get Corrections For an SLO
  • Get an SLO's history
  • Get details of batch
  • Get the default locations
  • Get a Synthetics downtime
  • Get a fast test result
  • Get Synthetics Locations
  • Get a Network Path test
  • Get a suite
  • Get a test result
  • Get a specific version of a test
  • Get host tags
  • Get team on-call users
  • Get On-Call team routing rules
  • Get a test configuration
  • Get a presigned URL for downloading a test file
  • Get presigned URLs for uploading a test file
  • Get parent suites for a test
  • Get usage summary
  • Get user
  • Get a webhook integration
  • List active tags and aggregations
  • List All Tags
  • List API Keys
  • List APM Services
  • Get a list of entities
  • Get a list of entity kinds
  • Get a list of entity relations
  • Get all dashboard lists
  • List dashboards
  • Get all downtimes
  • List events
  • Get a list of events
  • Get all global variables
  • List hosts
  • List an incident's impacts
  • List Incidents
  • List Log Indexes
  • Search logs (GET)
  • Related Assets to a Metric
  • List active metrics
  • Get a list of metrics
  • List metric tags
  • Get all monitor configuration policies
  • Get active downtimes for a monitor
  • List monitors
  • Get all notebooks
  • List On-Call notification channels
  • List On-Call notification rules
  • List On-Call schedules
  • List Organizations
  • List Roles
  • List On-Call schedule overrides
  • List service checks
  • List service definitions
  • List SLOs
  • List span-based metrics
  • Search spans
  • List Synthetics Tests
  • Get a browser test's latest results
  • List Synthetics downtimes
  • Get a test's latest results
  • Get version history of a test
  • List tag configuration by name
  • List Users
  • List distinct metric volumes by metric name
  • List Webhooks
  • Poll for test results
  • Preview catalog entities
  • Query metrics
  • Query scalar data
  • Query timeseries data
  • Resolve On-Call Page
  • Search audit logs
  • Search events
  • Search logs
  • Search logs (POST)
  • Search metrics
  • Search monitor groups
  • Search monitors
  • Search for SLOs
  • Search Spans Analytics
  • Search test suites
  • Search Synthetic tests
  • Search Traces
  • Validate API and application keys
  • Validate monitor
  • Validate monitor update

Changes 81

  • Acknowledge On-Call Page
  • Add a test to a Synthetics downtime
  • Aggregate logs
  • Complete a multipart upload of a test file
  • Create an API test
  • Create Dashboard
  • Create a dashboard list
  • Add Items to a Dashboard List
  • Create a derived metric
  • Create downtime
  • Create On-Call escalation policy
  • Create event
  • Post an event
  • Create a global variable
  • Create graph snapshot
  • Create an incident impact
  • Create monitor
  • Create a monitor configuration policy
  • Create a monitor notification rule
  • Create a notebook
  • Create On-Call notification channel
  • Create On-Call notification rule
  • Create On-Call Page
  • Create or update service definition
57 more
  • Create a shared dashboard
  • Create On-Call schedule
  • Create On-Call schedule overrides
  • Create SLO
  • Create Synthetic API Test
  • Create a browser test
  • Create a Synthetics downtime
  • Create a mobile test
  • Create a Network Path test
  • Create a test suite
  • Create a tag configuration
  • Create Webhook
  • Edit a global variable
  • Edit a test suite
  • Escalate On-Call Page
  • Mute Monitor
  • Patch a global variable
  • Patch a Synthetic test
  • Patch a test suite
  • Restore deleted dashboards
  • Schedule downtime
  • Send shared dashboard invitation email
  • Save new value for on-demand concurrency cap
  • Set On-Call team routing rules
  • Submit distribution points
  • Send logs
  • Submit metrics
  • Submit a Service Check
  • Trigger tests from CI/CD pipelines
  • Trigger Synthetic tests
  • Unmute Monitor
  • Edit an API test
  • Edit a browser test
  • Update Dashboard
  • Update a dashboard list
  • Update items of a dashboard list
  • Update a derived metric
  • Update a downtime
  • Update On-Call escalation policy
  • Update host tags
  • Edit metric metadata
  • Edit a mobile test
  • Update monitor
  • Edit a monitor configuration policy
  • Update a monitor notification rule
  • Update a notebook
  • Update On-Call notification rule
  • Edit a private location
  • Update a shared dashboard
  • Update On-Call schedule
  • Update an SLO
  • Update a Synthetics downtime
  • Edit a Network Path test
  • Update a tag configuration
  • Pause or start a test
  • Create or update entities
  • Create or update kinds

Deletes 31

  • Cancel a downtime
  • Delete a single entity
  • Delete a single kind
  • Delete Dashboard
  • Delete a dashboard list
  • Delete items from a dashboard list
  • Delete dashboards
  • Delete a derived metric
  • Delete On-Call escalation policy
  • Delete a global variable
  • Delete an incident impact
  • Delete monitor
  • Delete a monitor configuration policy
  • Delete a monitor notification rule
  • Delete a notebook
  • Delete On-Call notification channel
  • Delete On-Call notification rule
  • Delete a private location
  • Revoke a shared dashboard URL
  • Revoke shared dashboard invitations
  • Delete On-Call schedule
  • Delete On-Call schedule override
  • Delete a single service definition
  • Delete an SLO
7 more
  • Bulk Delete SLO Timeframes
  • Delete a Synthetics downtime
  • Bulk delete suites
  • Bulk delete tests
  • Delete a tag configuration
  • Delete tests
  • Remove a test from a Synthetics downtime

Datadog setup

  1. Pasting a Datadog API key

    Create an API key in Datadog, choose Datadog in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 248 actions the agent may use. Start with lookups and add the ones that change Datadog when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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