Dovetail for your voice agent

Dovetail is a research analysis platform for transcript review and insight generation. It helps teams code interviews, analyze feedback, and create actionable research summaries.

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Dovetail and paste it on a secure page in Connected apps.
What it reads
25 actions, such as export Data, export Doc and export Insight.
What it changes
26 actions, such as create Channel, create Contact and create Data.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 51. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Dovetail actions

Reads 25

  • Export Data
  • Export Doc
  • Export Insight
  • Export Note
  • Get Contact
  • Get Data
  • Get Doc
  • Get File
  • Get Folder
  • Get Insight
  • Get Note
  • Get Project
  • Get Token Info
  • List Contacts
  • List Data
  • List Docs
  • List Folders
  • List Highlights
  • List Insights
  • List Notes
  • List Projects
  • List Tags
  • List User Docs
  • List User Insights
1 more
  • Magic Search

Changes 20

  • Create Channel
  • Create Contact
  • Create Data
  • Create Data Point
  • Create Doc
  • Create Insight
  • Create Note
  • Create Project
  • Create Topic
  • Import Data File
  • Import Doc File
  • Import Insight from File
  • Import Note File
  • Update Channel
  • Update Contact
  • Update Data
  • Update Doc
  • Update Insight
  • Update Note
  • Update Topic

Deletes 6

  • Delete Channel
  • Delete Data
  • Delete Doc
  • Delete Insight
  • Delete Note
  • Delete Topic

Dovetail setup

  1. Pasting a Dovetail API key

    Create an API key in Dovetail, choose Dovetail in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 51 actions the agent may use. Start with lookups and add the ones that change Dovetail when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.