Elastic Email for your voice agent

Elastic Email is an email delivery and marketing platform for transactional emails, campaigns, contacts, and reporting. Use it to send reliable emails, manage audiences, verify addresses, and track performance.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Elastic Email and paste it on a secure page in Connected apps.
What it reads
42 actions, such as check Domain Restriction, download File and download Verification File Results.
What it changes
49 actions, such as add Contact List Members, add Contacts and add Suppressions.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 91. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Elastic Email actions

Reads 42

  • Check Domain Restriction
  • Download File
  • Download Verification File Results
  • Get Campaign
  • Get Contact
  • Get Contact Export Status
  • Get Contact List
  • Get Credential Metadata
  • Get Domain
  • Get Email Job Status
  • Get Email Preview
  • Get Email Verification
  • Get Event Export Status
  • Get File Info
  • Get Inbound Route
  • Get Segment
  • Get Account Statistics
  • Get Statistics Breakdown
  • Get Subaccount
  • Get Suppression
  • Get Template
  • Get Verification File Results
  • Get Webhook
  • List Campaigns
18 more
  • List Contact List Members
  • List Contact Lists
  • List Contacts
  • List Credential Metadata
  • List Domains
  • List Email Verifications
  • List Files
  • List Inbound Routes
  • List Segments
  • List Statistics Breakdowns
  • List Subaccounts
  • List Suppressions
  • List Templates
  • List Verification Files
  • List Webhooks
  • Search Delivery Events
  • Verify Domain
  • Verify Email

Changes 35

  • Add Contact List Members
  • Add Contacts
  • Add Suppressions
  • Adjust Subaccount Credits
  • Create Campaign
  • Create Contact List
  • Create Domain
  • Create Inbound Route
  • Create Segment
  • Create Subaccount
  • Create Template
  • Create Webhook
  • Import Contacts
  • Import Suppressions
  • Pause Campaign
  • Reorder Inbound Routes
  • Send Email
  • Send Merge File Email
  • Send Transactional Email
  • Set Default Sender Domain
  • Start Contact Export
  • Start Event Export
  • Start Verification File
  • Trigger Campaign Automation
11 more
  • Update Campaign
  • Update Contact
  • Update Contact List
  • Update Domain
  • Update Inbound Route
  • Update Segment
  • Update Subaccount Email Settings
  • Update Template
  • Update Webhook
  • Upload File
  • Upload Verification File

Deletes 14

  • Delete Campaign
  • Delete Contact
  • Delete Contact List
  • Delete Contacts
  • Delete Domain
  • Delete Email Verification
  • Delete File
  • Delete Inbound Route
  • Delete Segment
  • Delete Suppression
  • Delete Template
  • Delete Verification File
  • Delete Webhook
  • Remove Contact List Members

Elastic Email setup

  1. Pasting a Elastic Email API key

    Create an API key in Elastic Email, choose Elastic Email in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 91 actions the agent may use. Start with lookups and add the ones that change Elastic Email when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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