Engage for your voice agent
Engage is a messaging platform for personalized emails, push notifications, and SMS. It helps businesses build loyalty with targeted, automated communications.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Engage and paste it on a secure page in Connected apps.
- What it reads
- 6 actions, such as get Account Members, get List and get User By ID.
- What it changes
- 16 actions, such as add Customer to Accounts, add User to Lists and convert User Type.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 22. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Engage actions
Reads 6
- Get Account Members
- Get List
- Get User By ID
- List Lists
- List Users
- Subscribe User to List
Changes 11
- Add Customer to Accounts
- Add User to Lists
- Convert User Type
- Create List
- Create User
- Merge Users
- Batch Request
- Track User Event
- Update Account Role
- Update Subscriber Status
- Update User
Deletes 5
- Archive List
- Archive User
- Delete Subscriber From List
- Delete User
- Remove Customer from Account
Engage setup
Pasting a Engage API key
Create an API key in Engage, choose Engage in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 22 actions the agent may use. Start with lookups and add the ones that change Engage when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.