Files com for your voice agent

Files.com is a secure cloud storage and file transfer platform for businesses. It simplifies sharing, managing, and integrating files across cloud and on-premises systems.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Files com and paste it on a secure page in Connected apps.
What it reads
4 actions, such as get S3 Key for Upload, list Folders and list Groups.
What it changes
3 actions, such as delete API Key, delete Permission and delete Share.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 7. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Files com actions

Reads 4

  • Get S3 Key for Upload
  • List Folders
  • List Groups
  • List Permissions

Deletes 3

  • Delete API Key
  • Delete Permission
  • Delete Share

Files com setup

  1. Pasting a Files com API key

    Create an API key in Files com, choose Files com in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 7 actions the agent may use. Start with lookups and add the ones that change Files com when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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