Firebase for your voice agent

Firebase is Google's app development platform for authentication, apps, and backend services. It helps teams ship secure user sign-in and account flows without building auth from scratch.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Firebase and paste it on a secure page in Connected apps.
What it reads
2 actions, such as get Auth Project Config and verify Password Reset Code.
What it changes
6 actions, such as discover Sign-In Methods, refresh ID Token and sign In With Custom Token.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 8. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Firebase actions

Reads 2

  • Get Auth Project Config
  • Verify Password Reset Code

Changes 6

  • Discover Sign-In Methods
  • Refresh ID Token
  • Sign In With Custom Token
  • Sign In With Email Link
  • Sign In With Identity Provider
  • Sign In With Password

Firebase setup

  1. Pasting a Firebase API key

    Create an API key in Firebase, choose Firebase in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 8 actions the agent may use. Start with lookups and add the ones that change Firebase when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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