Gladia for your voice agent
Gladia delivers fast, accurate audio transcription and intelligence via a simple API. Instantly turn speech into actionable data for smarter workflows.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Gladia and paste it on a secure page in Connected apps.
- What it reads
- 4 actions, such as get live transcription result, get Pre-recorded Job and list live transcription jobs.
- What it changes
- 5 actions, such as initiate Live Transcription Session, initiate Pre-Recorded Transcription and upload Audio/Video File.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 9. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Gladia actions
Reads 4
- Get live transcription result
- Get Pre-recorded Job
- List live transcription jobs
- List Pre-Recorded Jobs
Changes 3
- Initiate Live Transcription Session
- Initiate Pre-Recorded Transcription
- Upload Audio/Video File
Deletes 2
- Delete Live Session
- Delete Pre-recorded Job
Gladia setup
Pasting a Gladia API key
Create an API key in Gladia, choose Gladia in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 9 actions the agent may use. Start with lookups and add the ones that change Gladia when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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