Instagram for your voice agent

Instagram is a social platform for sharing photos, videos, and stories with your audience. It helps brands and creators engage, grow, and analyze their online presence.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
One click. You sign in to Instagram from Connected apps and approve access. There's no API key to paste.
What it reads
19 actions, such as get Conversation, get IG Comment Replies and get Instagram Media.
What it changes
14 actions, such as create Carousel Container, enable Webhook Subscriptions and mark Seen.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 33. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Instagram actions

Reads 19

  • Get Conversation
  • Get IG Comment Replies
  • Get Instagram Media
  • Get IG Media Children
  • List Media Comments
  • Get IG Media Insights
  • Get IG User Content Publishing Limit
  • Get IG User Live Media
  • List User Media
  • Get IG User Stories
  • Get IG User Tags
  • Get Messenger Profile
  • Get Multiple Graph Nodes
  • Get Page Conversations
  • Get User Info
  • Get User Insights
  • List All Conversations
  • List All Messages
  • List Subscribed Apps

Changes 12

  • Create Carousel Container
  • Enable Webhook Subscriptions
  • Mark Seen
  • Post IG Comment Replies
  • Post IG Media Comments
  • Post IG User Media
  • Publish IG User Media
  • Reply to IG User Mentions
  • Send Image
  • Send Text Message
  • Set Media Comment Availability
  • Update Messenger Profile

Deletes 2

  • Delete Comment
  • Delete Messenger Profile

Instagram setup

  1. Signing in to Instagram

    Choose Instagram in Connected apps and approve its consent screen. Your tokens stay with our connection broker and never reach the agent.

  2. Choosing the actions

    Choose which of the 33 actions the agent may use. Start with lookups and add the ones that change Instagram when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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