Iterable for your voice agent

Iterable is a cross-channel marketing platform for building campaigns across email, SMS, push, and in-app channels. It helps teams personalize customer journeys and optimize engagement from one place.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Iterable and paste it on a secure page in Connected apps.
What it reads
46 actions, such as export data to CSV, export Campaign Data to JSON and export User Events.
What it changes
70 actions, such as abort Campaign, activate a triggered campaign and bulk Update Users.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 116. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Iterable actions

Reads 46

  • Export data to CSV
  • Export Campaign Data to JSON
  • Export User Events
  • Get campaign by ID
  • Get Campaign Metrics
  • Get Catalog Field Mappings
  • Get catalog item by ID
  • Get email template by ID
  • Get Embedded Messages
  • Get Embedded Template
  • Get Experiment Metrics
  • Get In-App Messages
  • Get in-app template by ID
  • Get List Size
  • Get push template by ID
  • Get SMS template
  • Get snippet by ID or name
  • Get template by client template ID
  • Get User By ID
  • Get User By ID (Path)
  • Get User Events
  • Get User Sent Messages
  • Get Web In-App Messages
  • List all campaigns
22 more
  • List Catalog Items
  • List Catalogs
  • List Channels
  • List export files
  • List Export Jobs
  • List Forgotten User IDs
  • List Journeys
  • List Lists
  • List List Users
  • List Message Types
  • List Metadata Keys
  • List Metadata Tables
  • List recurring campaign child campaigns
  • List Snippets
  • List all templates
  • List User Fields
  • List Webhooks
  • Preview email template
  • Preview in-app template
  • Preview List Users
  • Subscribe to List
  • Verify SMS Code

Changes 51

  • Abort Campaign
  • Activate a triggered campaign
  • Bulk Update Users
  • Create a new campaign
  • Create a catalog
  • Create Catalog Items
  • Create a new list
  • Create snippet
  • Forget User
  • Merge Users
  • Replace Catalog Item
  • Replace Metadata Item
  • Schedule Campaign
  • Send Campaign
  • Send email template proof
  • Send in-app notification to target
  • Send in-app template proof
  • Send push to target
  • Send push template proof
  • Send SMS template proof
  • Send WhatsApp to target
  • Start Export
  • Subscribe User By ID
  • Track Embedded Click
27 more
  • Track Embedded Received
  • Track Embedded Session
  • Track Event
  • Track Events in Bulk
  • Track Purchase
  • Trigger Campaign
  • Trigger Journey
  • Unforget User
  • Update Shopping Cart
  • Update Catalog Field Mappings
  • Update Catalog Item
  • Update email template
  • Update Embedded Template
  • Update in-app template
  • Update push template
  • Update SMS template
  • Update snippet by ID or name
  • Update User
  • Update User Email
  • Update User Subscriptions
  • Bulk Update User Subscriptions
  • Update Webhook
  • Upsert email template
  • Upsert Embedded Template
  • Upsert in-app template
  • Upsert push template
  • Upsert SMS template

Deletes 19

  • Archive Campaigns
  • Cancel Campaign
  • Cancel Email
  • Cancel Export
  • Cancel In-App Message
  • Cancel Push
  • Cancel Web Push
  • Cancel WhatsApp
  • Deactivate Triggered Campaign
  • Bulk delete templates
  • Delete a catalog
  • Delete a Catalog Item
  • Delete Catalog Items
  • Delete a list
  • Delete Metadata Table
  • Delete snippet
  • Delete User By ID
  • Unsubscribe from list
  • Unsubscribe User By ID

Iterable setup

  1. Pasting a Iterable API key

    Create an API key in Iterable, choose Iterable in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 116 actions the agent may use. Start with lookups and add the ones that change Iterable when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call