Mailcoach for your voice agent

Mailcoach is an email marketing platform for managing campaigns and subscribers. It helps you reach your audience efficiently with streamlined email delivery and automation.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Mailcoach and paste it on a secure page in Connected apps.
What it reads
26 actions, such as get All Campaigns, get All Sent Items and get All Subscriber Imports.
What it changes
30 actions, such as add Mailcoach Campaign, add Email List and add suppression.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 56. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Mailcoach actions

Reads 26

  • Get All Campaigns
  • Get All Sent Items
  • Get All Subscriber Imports
  • Get All Suppressions
  • Get All Tags
  • Get All Templates
  • Get All Transactional Email Templates
  • Get Campaign Bounces
  • Get Campaign Clicks
  • Get Campaign Opens
  • Get Campaign Unsubscribes
  • Get Email Lists
  • Get Segment
  • Get Specific Campaign
  • Get Specific Email List
  • Get Specific Subscriber
  • Get Specific Suppression
  • Get Specific Tag
  • Get Specific Template
  • Get Subscriber Import
  • Get Transactional Mail
  • Get User
  • List Segments
  • List Subscribers
2 more
  • List Transactional Mails
  • Subscribe To Email List

Changes 19

  • Add Mailcoach Campaign
  • Add Email List
  • Add suppression
  • Add Tag to Email List
  • Add Tags to Subscriber
  • Add Transactional Email Template
  • Append to Subscriber Import
  • Confirm Subscriber
  • Create Segment for Email List
  • Create Subscriber Import
  • Resend Subscriber Confirmation
  • Start Subscriber Import
  • Update Campaign
  • Update Email List
  • Update Segment
  • Update Subscriber
  • Update Subscriber Import
  • Update Tag
  • Update Template

Deletes 11

  • Delete Campaign
  • Delete Email List
  • Delete Segment from Email List
  • Delete Subscriber
  • Delete Subscriber Import
  • Delete Suppression
  • Delete Tag from Email List
  • Delete Template
  • Delete Transactional Mail
  • Remove Tags from Subscriber
  • Unsubscribe Subscriber

Mailcoach setup

  1. Pasting a Mailcoach API key

    Create an API key in Mailcoach, choose Mailcoach in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 56 actions the agent may use. Start with lookups and add the ones that change Mailcoach when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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