Mailsoftly for your voice agent

Mailsoftly is an intuitive email marketing platform for businesses to create, schedule, and manage campaigns. It makes audience communication easy with automation and user-friendly tools.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Mailsoftly and paste it on a secure page in Connected apps.
What it reads
10 actions, such as get Contact, get Contact Fields and get Contact List.
What it changes
10 actions, such as add Contact to Contact List, add Custom Field to Contact and assign Tags to Contact.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 20. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Mailsoftly actions

Reads 10

  • Get Contact
  • Get Contact Fields
  • Get Contact List
  • Get Contact List Contacts
  • Get Contact Lists
  • Get Contacts
  • Get Custom Fields
  • Get Email Status
  • Get Tags
  • Search Contacts

Changes 10

  • Add Contact to Contact List
  • Add Custom Field to Contact
  • Assign Tags to Contact
  • Authenticate Firm
  • Create Contact
  • Create Contact List
  • Create Email Drafts
  • Create or Update Contact
  • Send Email
  • Update Contact

Mailsoftly setup

  1. Pasting a Mailsoftly API key

    Create an API key in Mailsoftly, choose Mailsoftly in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 20 actions the agent may use. Start with lookups and add the ones that change Mailsoftly when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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Tell us what your callers ring about, and we build and test the agent for you.

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