OData for your voice agent
OData is a web protocol that exposes data via HTTP in the OData V2 format. Use it to discover service metadata and work with exposed entity sets.
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Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in OData and paste it on a secure page in Connected apps.
- What it reads
- 4 actions, such as get Entity, get Entity Schema and list Entities.
- What it changes
- 3 actions, such as create Entity, update Entity and delete Entity.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 7. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
OData actions
Reads 4
- Get Entity
- Get Entity Schema
- List Entities
- Query Entities
Changes 2
- Create Entity
- Update Entity
Deletes 1
- Delete Entity
OData setup
Pasting a OData API key
Create an API key in OData, choose OData in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 7 actions the agent may use. Start with lookups and add the ones that change OData when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.