PayPal for your voice agent

PayPal is an online payment platform for sending, receiving, and managing money. It helps businesses accept payments, handle invoices, and process transactions globally.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in PayPal and paste it on a secure page in Connected apps.
What it reads
35 actions, such as fetch Braintree Node, find eligible PayPal payment methods and list Billing Subscriptions.
What it changes
43 actions, such as activate billing plan, add Batch Tracking Information and authorize order payment.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 78. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

PayPal actions

Reads 35

  • Fetch Braintree Node
  • Find eligible PayPal payment methods
  • List Billing Subscriptions
  • Get Invoice
  • Get Invoice QR Code
  • Get Invoice Template
  • Get Order Details
  • Get Payment Details
  • Get Refund Details
  • Get Plan
  • Get Product
  • Get Subscription Details
  • Get PayPal User Info
  • Get User Info
  • Get Webhook
  • Get Webhook Lookup
  • Get Web Profile
  • List PayPal Disputes
  • List PayPal Invoices
  • List Legacy Billing Plans
  • List Payments
  • List billing plans
  • List PayPal Products
  • List PayPal Invoice Templates
11 more
  • List webhook event types
  • List webhook event type subscriptions
  • List webhook lookups
  • List Webhooks
  • List web experience profiles
  • Braintree Ping
  • Query Braintree Report
  • Retrieve Payment Resource
  • Search PayPal Invoices
  • Verify Payment Method via Braintree
  • Verify Webhook Signature

Changes 32

  • Activate billing plan
  • Add Batch Tracking Information
  • Authorize order payment
  • Capture subscription payment
  • Charge Payment Method
  • Create invoice
  • Create PayPal payment
  • Create billing plan (legacy)
  • Create a billing plan
  • Create Product
  • Create Subscription
  • Create template
  • Create a webhook
  • Create a webhook lookup
  • Create a web experience profile
  • Finalize Braintree Dispute
  • Generate PayPal Client Token
  • Generate Next Invoice Number
  • Generate Next Invoice Number (v2)
  • Generate Invoice QR Code
  • Update checkout order (partial)
  • Update billing plan (partial)
  • Update Subscription
  • Update web experience profile (partial)
8 more
  • Send Invoice
  • Simulate Webhook Event
  • Update Dispute
  • Update Invoice (Full)
  • Update product (partial)
  • Update Webhook
  • Update template
  • Update web experience profile

Deletes 11

  • Cancel Invoice
  • Cancel Invoice Reminders
  • Deactivate Plan
  • Delete Invoice External Payment
  • Delete Invoice
  • Delete invoice payment record
  • Delete Invoice Refund Record
  • Delete Payment Resource
  • Delete Template
  • Delete Webhook
  • Delete Web Experience Profile

PayPal setup

  1. Pasting a PayPal API key

    Create an API key in PayPal, choose PayPal in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 78 actions the agent may use. Start with lookups and add the ones that change PayPal when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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