Route4me for your voice agent

Route4Me is a Last Mile Routing API that automates route planning for logistics teams. It helps businesses save time and fuel with optimized, real-time delivery routes.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Route4me and paste it on a secure page in Connected apps.
What it reads
45 actions, such as find Address, get Activity Feed and get Address.
What it changes
51 actions, such as add Order Custom Field, add Route Note and create Address.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 97. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Route4me actions

Reads 45

  • Find Address
  • Get Activity Feed
  • Get Address
  • Get Address Book Groups
  • Get Addresses from Address Book
  • Get Async Export Tracking History
  • Get All Territories (Avoidance Zones v5)
  • Get Avoidance Zone By ID
  • Get Clustered Locations
  • Get Current Member Information
  • Get Last Scheduled Route for Member
  • Get Location Heatmap
  • Get Location Service-Time Heatmap
  • Get Location Type
  • Get Member Configuration Settings
  • Get Note Custom Types
  • Get Optimization Profile
  • Get Route Destination By ID
  • Get Route Info
  • Get Route List
  • Get Route Settings
  • Get Territories with Location Counts
  • Get Territory
  • Submit Device Tracking Data
21 more
  • Get Tracking History Export
  • Get User By ID
  • Get User Locations
  • Get User Modification History
  • Get User Template
  • Get User Information (v4)
  • Get Vehicles
  • Get Vehicle Capacity Profile As Datatable
  • Get Vehicle Capacity Profile by ID
  • Get Vehicle Capacity Profile Page Config
  • Get Vehicle Capacity Profiles
  • List Location Types
  • List Optimization Profiles
  • List Optimizations
  • List Order Custom Fields
  • List Route Directions
  • List Team Users
  • List Users By IDs
  • List Team Users (Paginated)
  • Lookup For New Destination
  • Preview Route Assignment

Changes 39

  • Add Order Custom Field
  • Add Route Note
  • Create Address
  • Create Avoidance Zone
  • Create Location Type
  • Create Master Route
  • Create Custom Note Type
  • Create Route Optimization
  • Create Optimization Profile
  • Create Order Custom Field
  • Create Orders from Contacts
  • Create Territory
  • Create Vehicle Capacity Profile
  • Dispatch Routes
  • Display Datatable Config
  • Duplicate Routes
  • Geocode Address
  • Geocode Address (Body)
  • Bulk Geocode Addresses
  • Geocode Address Forward
  • Merge Routes
  • Move Route Destination
  • Re-run Optimization
  • Reverse Geocode Address
15 more
  • Set Destination Status
  • Set Route Rating
  • Set Route Tracking Data
  • Update Address
  • Update Avoidance Zone
  • Update Location Type
  • Update Member Configuration Setting
  • Update Custom Note Type
  • Update Optimization Profile
  • Update Order Custom Field
  • Update Routes
  • Update Route Settings
  • Update Route V4
  • Update Territory
  • Update Vehicle Capacity Profile By ID

Deletes 12

  • Delete Address from Route
  • Delete Addresses
  • Delete Avoidance Zone
  • Delete Configuration Setting
  • Delete Current User
  • Delete Location Type
  • Delete Optimization
  • Delete Optimization Profile
  • Delete Order Custom Field
  • Delete Route V4
  • Delete Territory
  • Delete Vehicle Capacity Profile by ID

Route4me setup

  1. Pasting a Route4me API key

    Create an API key in Route4me, choose Route4me in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 97 actions the agent may use. Start with lookups and add the ones that change Route4me when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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