Shorten rest for your voice agent

Shorten.REST is a link shortening and management platform for generating branded, trackable URLs. It helps you boost engagement and analyze link performance with advanced analytics.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Shorten rest and paste it on a secure page in Connected apps.
What it reads
3 actions, such as get Aliases, get click data for aliases and list aliases by domain.
What it changes
3 actions, such as create Alias, update Alias and delete Alias.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 6. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Shorten rest actions

Reads 3

  • Get Aliases
  • Get click data for aliases
  • List aliases by domain

Changes 2

  • Create Alias
  • Update Alias

Deletes 1

  • Delete Alias

Shorten rest setup

  1. Pasting a Shorten rest API key

    Create an API key in Shorten rest, choose Shorten rest in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 6 actions the agent may use. Start with lookups and add the ones that change Shorten rest when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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