Simla com for your voice agent
Simla.com is a platform for integrating delivery services, managing orders, and handling customer data through robust APIs. It streamlines logistics, order tracking, and customer management for fast-growing businesses.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Simla com and paste it on a secure page in Connected apps.
- What it reads
- 64 actions, such as get API Credentials, get API Versions and get Cost.
- What it changes
- 77 actions, such as add Customer Interaction Favorite, combine Customers and combine Corporate Customers.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 141. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Simla com actions
Reads 64
- Get API Credentials
- Get API Versions
- Get Cost
- Get Customer
- Get Corporate Customer
- Get Customer Interaction Favorites
- Get Customers
- Get Corporate Customers
- Get Corporate Customer Companies
- Get Corporate Customers History
- Get Corporate Customers Notes
- Get Customers History
- Get Customers Notes
- Get Custom Field
- Get Custom Fields
- Get Custom Fields Dictionaries
- Get Custom Fields Dictionary
- Get Delivery Generic Setting
- Get Delivery Shipments
- Get Files
- Get Loyalty Accounts
- Get Loyalty Bonus Operations
- Get Loyalty Loyalties
- Get Order
40 more
- Get Orders
- Get Orders History
- Get Orders Packs History
- Get Products
- Get Reference Cost Groups
- Get Reference Cost Items
- Get Reference Countries
- Get Reference Couriers
- Get Reference Currencies
- Get Reference Delivery Services
- Get Reference Delivery Types
- Get Reference Legal Entities
- Get MessageGateway Channels
- Get Reference Order Methods
- Get Reference Order Types
- Get Reference Payment Statuses
- Get Reference Payment Types
- Get Reference Price Types
- Get Product Statuses
- Get Reference Statuses
- Get Reference Status Groups
- Get Reference Subscriptions
- Get Reference Units
- Get Segments
- Get Settings
- Get Sites
- Get Statistic Update
- Get Store Inventories
- Get Store Offers
- Get Store Products Properties
- Get Store Products Properties Values
- Get Stores
- Get Task
- Get Tasks
- Get Tasks Comments
- Get Tasks History
- Get Telephony Setting
- Get User
- Get User Groups
- Get Users
Changes 73
- Add Customer Interaction Favorite
- Combine Customers
- Combine Corporate Customers
- Combine Orders
- Create Cost
- Create Customer
- Create Corporate Customer
- Create Customer Interaction Cart Set
- Create Corporate Customer Address
- Create Corporate Customer Company
- Create Corporate Customer Contact
- Create Corporate Customer Note
- Create Customer Note
- Create Custom Field
- Create Custom Fields Dictionary
- Calculate Loyalty Discount
- Create Order
- Create Orders Link
- Create Order Pack
- Create Order Payment
- Create Reference Courier
- Create Reference Currency
- Create Store Inventories Upload
- Create Store Product Groups
49 more
- Batch Create Store Products
- Create Task
- Create Web Analytics Visits Upload
- Edit Cost
- Edit Customer
- Edit Corporate Customer
- Edit Corporate Customer Address
- Edit Corporate Customer Company
- Edit Corporate Customer Contact
- Edit Custom Field
- Edit Custom Fields Dictionary
- Edit Delivery Generic Setting
- Edit File
- Edit Integration Module
- Edit Order
- Edit Orders Payment
- Edit Reference Cost Group
- Edit Reference Cost Item
- Edit Reference Courier
- Edit Reference Currency
- Edit Reference Delivery Service
- Edit Reference Delivery Type
- Edit Reference Order Method
- Edit Reference Order Type
- Edit Reference Payment Status
- Edit Reference Payment Type
- Edit Reference Price Type
- Edit Product Status
- Edit Reference Statuses
- Edit Reference Stores
- Edit Reference Subscription
- Edit Reference Unit
- Edit Store Product Group
- Edit Store Products Batch
- Edit Store Setting
- Edit Task
- Edit Telephony Setting
- Fix Corporate Customers External IDs
- Fix Customers External IDs
- Fix Orders External IDs
- Update Customer Subscriptions
- Update User Status
- Upload Costs
- Upload Customers
- Upload Corporate Customers
- Upload Orders
- Upload Store Prices
- Upload Web Analytics Client IDs
- Upload Web Analytics Sources
Deletes 4
- Delete Cost
- Delete Corporate Customer Note
- Delete Customer Note
- Delete Order Payment
Simla com setup
Pasting a Simla com API key
Create an API key in Simla com, choose Simla com in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 141 actions the agent may use. Start with lookups and add the ones that change Simla com when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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Get started
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