Teamwork for your voice agent

Teamwork is a project management platform for planning projects, coordinating tasks, collaborating with teams, and tracking time. It helps teams keep client work, deadlines, workload, and billable hours organized in one place.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Teamwork and paste it on a secure page in Connected apps.
What it reads
8 actions, such as list Milestones, list People and list Projects.
What it changes
4 actions, such as create Tag, create Task and log Time Entry.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Teamwork actions

Reads 8

  • List Milestones
  • List People
  • List Projects
  • List Tags
  • List Task Lists
  • List Tasks
  • List Time Entries
  • Search Teamwork

Changes 4

  • Create Tag
  • Create Task
  • Log Time Entry
  • Update Task

Teamwork setup

  1. Pasting a Teamwork API key

    Create an API key in Teamwork, choose Teamwork in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change Teamwork when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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