UniOne for your voice agent

UniOne is an email delivery service with a flexible Web API and SMTP API for transactional and marketing emails. It streamlines reliable, scalable email sending for developers and businesses.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in UniOne and paste it on a secure page in Connected apps.
What it reads
13 actions, such as get Email Event, get Email Send Job and email List (Export).
What it changes
19 actions, such as email Balance, email Domain Management and resend Sent Email.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 32. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

UniOne actions

Reads 13

  • Get Email Event
  • Get Email Send Job
  • Email List (Export)
  • Batch Email Validation
  • Remove Email from Suppression List
  • Retry Email Validation
  • Event Dump List
  • Get Event Dump
  • Get Email Suppression Details
  • Get Template
  • Get Webhook Configuration
  • Suppression List
  • Template List

Changes 14

  • Email Balance
  • Email Domain Management
  • Resend Sent Email
  • Email Resubscribe
  • Resume Paused Email
  • Email SMTP Configuration
  • Email Statistics
  • Email Webhook Types
  • Create Event Dump
  • Schedule Email
  • Delete Tag
  • Tag List
  • Set Template
  • Set Webhook

Deletes 5

  • Delete Event Dump
  • Delete Template
  • Delete Webhook
  • Cancel Scheduled Email
  • Email Unsubscribe

UniOne setup

  1. Pasting a UniOne API key

    Create an API key in UniOne, choose UniOne in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 32 actions the agent may use. Start with lookups and add the ones that change UniOne when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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