Vapi for your voice agent

Vapi is a voice AI platform for building, testing, and deploying conversational voice agents. It provides real-time responses and seamless integration for voice-driven applications.

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Vapi and paste it on a secure page in Connected apps.
What it reads
21 actions, such as list Calls, get Chat and get Eval.
What it changes
22 actions, such as update Assistant, create Analytics Queries and create Assistant.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 44. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Vapi actions

Reads 21

  • List Calls
  • Get Chat
  • Get Eval
  • Get Assistant
  • Get Call
  • Get File
  • List Monitoring Policies
  • Get Simulation Run
  • Get Squad
  • List Structured Outputs
  • Get Insights
  • List Assistants
  • List Chats
  • List Evals
  • List Phone Numbers
  • List Provider Resources
  • List Tools
  • List Scorecards
  • List Sessions
  • Get Tool
  • Test Code Tool Execution

Changes 17

  • Update Assistant
  • Create Analytics Queries
  • Create Assistant
  • Create Call
  • Create Eval
  • Create Monitoring Policy
  • Create Provider Resource
  • Create Scorecard
  • Create Tool
  • Update Eval
  • Execute Eval Run
  • Update Insight
  • Create Phone Number
  • Create Session
  • Update Tool
  • Update Phone Number
  • Upload File

Deletes 5

  • Delete Chat
  • Delete Call
  • Delete Eval
  • Delete Phone Number
  • Delete Eval Run

Vapi setup

  1. Pasting a Vapi API key

    Create an API key in Vapi, choose Vapi in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 44 actions the agent may use. Start with lookups and add the ones that change Vapi when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.