Viral Loops for your voice agent

Viral Loops is a referral marketing platform for campaigns, participants, referrals, conversions, leaderboards, and rewards. It helps teams grow through word-of-mouth campaigns with trackable referral performance.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Viral Loops and paste it on a secure page in Connected apps.
What it reads
6 actions, such as get Campaign Info, get Campaign Stats and get Participant.
What it changes
3 actions, such as register Participant, track Participant Conversion and update Participant.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 9. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Viral Loops actions

Reads 6

  • Get Campaign Info
  • Get Campaign Stats
  • Get Participant
  • List Participant Referrals
  • Look Up Participants
  • Search Participants

Changes 3

  • Register Participant
  • Track Participant Conversion
  • Update Participant

Viral Loops setup

  1. Pasting a Viral Loops API key

    Create an API key in Viral Loops, choose Viral Loops in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 9 actions the agent may use. Start with lookups and add the ones that change Viral Loops when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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