Ascora for your voice agent

Ascora is a cloud-based field service management platform for service businesses. It streamlines scheduling, invoicing, and customer operations in one place.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Ascora and paste it on a secure page in Connected apps.
What it reads
16 actions, such as get Contact, get Customer and get Customers.
What it changes
7 actions, such as create Note, create or Update Contact and create or Update Customer.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 23. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Ascora actions

Reads 16

  • Get Contact
  • Get Customer
  • Get Customers
  • Get Inventory Categories
  • Get Inventory Kits
  • Get Inventory Supplies
  • Get Job
  • Get Jobs
  • Get Quote Labour Roles
  • Get Quotes
  • Get Quote Standard Sections
  • Get Quote Standard Stages
  • Get Supplier
  • Get Supplier Invoices
  • Get Suppliers
  • Search Jobs

Changes 6

  • Create Note
  • Create or Update Contact
  • Create or Update Customer
  • Create or Update Supplier
  • Create Quotation
  • Upload Attachment

Deletes 1

  • Delete Customer

Ascora setup

  1. Pasting a Ascora API key

    Create an API key in Ascora, choose Ascora in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 23 actions the agent may use. Start with lookups and add the ones that change Ascora when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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