Baselinker for your voice agent

BaseLinker is an all-in-one e-commerce management platform connecting stores, marketplaces, carriers, and more. It streamlines order processing, inventory control, and automates your sales operations.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Baselinker and paste it on a secure page in Connected apps.
What it reads
59 actions, such as get Connect Integration Contractors, get Connect Integrations and get Courier Accounts.
What it changes
47 actions, such as add Inventory, add Inventory Category and add Inventory Document.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 106. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Baselinker actions

Reads 59

  • Get Connect Integration Contractors
  • Get Connect Integrations
  • Get Courier Accounts
  • Get Courier Fields
  • Get Courier Packages Status History
  • Get Couriers List
  • Get External Storage Products Quantity
  • Get External Storages List
  • Get Inventories
  • Get Inventory Available Text Field Keys
  • Get Inventory Categories
  • Get Inventory Document Items
  • Get Inventory Documents
  • Get Inventory Document Series
  • Get Inventory Extra Fields
  • Get Inventory Integrations
  • Get Inventory Manufacturers
  • Get Inventory Payers
  • Get Inventory Price Groups
  • Get Inventory Printout Templates
  • Get Inventory Product Logs
  • Get Inventory Products Data
  • Get Inventory Products List
  • Get Inventory Products Prices
35 more
  • Get Inventory Products Stock
  • Get Inventory Purchase Order Items
  • Get Inventory Purchase Orders
  • Get Inventory Purchase Order Series
  • Get Inventory Suppliers
  • Get Inventory Tags
  • Get Inventory Warehouses
  • Get Invoice File
  • Get Invoices
  • Get Journal List
  • Get New Receipts
  • Get Order Extra Fields
  • Get Order Packages
  • Get Order Payments History
  • Get Order Pick Pack History
  • Get Order Printout Templates
  • Get Order Return Extra Fields
  • Get Order Return Journal List
  • Get Order Return Payments History
  • Get Order Return Product Statuses
  • Get Order Return Reasons List
  • Get Order Returns
  • Get Order Return Status List
  • Get Orders
  • Get Orders by Phone
  • Get Order Sources
  • Get Order Status List
  • Get Order Transaction Data
  • Get Package Details
  • Get PickPack Carts
  • Get Protocol
  • Get Receipts
  • Get Request Parcel Pickup Fields
  • Get Series
  • Get Storages List

Changes 37

  • Add Inventory
  • Add Inventory Category
  • Add Inventory Document
  • Add Inventory Manufacturer
  • Add Inventory Payer
  • Add Inventory Price Group
  • Add Inventory Product
  • Add Inventory Purchase Order
  • Add Inventory Purchase Order Items
  • Add Inventory Supplier
  • Add Inventory Warehouse
  • Add Invoice
  • Add Invoice Correction
  • Add Order
  • Add Order By Split
  • Add Order Duplicate
  • Add Order Return
  • Add Order Return Product
  • Add Shop Category
  • Create Package Manual
  • Run Order Macro Trigger
  • Run Product Macro Trigger
  • Run Request Parcel Pickup
  • Set Inventory Purchase Order Status
13 more
  • Set Order Fields
  • Set Order Payment
  • Set Order Product Fields
  • Set Order Receipt
  • Set Order Return Fields
  • Set Order Return Product Fields
  • Set Order Return Refund
  • Set Order Return Status
  • Set Order Return Statuses
  • Set Orders Merge
  • Set Order Status
  • Set Order Statuses
  • Update Inventory Products Stock

Deletes 10

  • Delete Inventory
  • Delete Inventory Category
  • Delete Inventory Manufacturer
  • Delete Inventory Payer
  • Delete Inventory Price Group
  • Delete Inventory Product
  • Delete Inventory Warehouse
  • Delete Order Product
  • Delete Order Return Product
  • Delete Orders

Baselinker setup

  1. Pasting a Baselinker API key

    Create an API key in Baselinker, choose Baselinker in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 106 actions the agent may use. Start with lookups and add the ones that change Baselinker when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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