Bestbuy for your voice agent
Best Buy is a leading retailer offering APIs for product, store, and recommendation data. Instantly access up-to-date retail insights for smarter shopping and decision-making.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.




Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Bestbuy and paste it on a secure page in Connected apps.
- What it reads
- 8 actions, such as get Categories, get Category Details and get Product Details by SKU.
- What it changes
- Nothing: its actions only read.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 8. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Bestbuy actions
Reads 8
- Get Categories
- Get Category Details
- Get Product Details by SKU
- Get Products
- Get Review Details
- Get Product Reviews
- Get Store Details
- Get Best Buy Stores
Bestbuy setup
Pasting a Bestbuy API key
Create an API key in Bestbuy, choose Bestbuy in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 8 actions the agent may use. Start with lookups and add the ones that change Bestbuy when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
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