Benchmark email for your voice agent

Benchmark Email is a platform for creating, sending, and tracking email campaigns. It's built to help you engage audiences and analyze results—all in one place.

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Benchmark email and paste it on a secure page in Connected apps.
What it reads
190 actions, such as check if responsive, clean Contact List and download Contact Report.
What it changes
108 actions, such as add Email in Automation, add Email to Archive and add Email to Community.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 298. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Benchmark email actions

Reads 190

  • Check if responsive
  • Clean Contact List
  • Download Contact Report
  • Get AB Split Details
  • Get AB Split Results
  • Get AB Test Report
  • Get Abuse Campaign Report By Email ID
  • Get Abuse Report
  • Get Campaign Engagement List
  • Get account summary
  • Get Active Contact Count
  • Get a List of AB Tests
  • Get a list of images
  • Get All Confirmed Emails
  • Get Archive Domain Name
  • Get Archive Email Details
  • Get Archive Emails
  • Get Archive Home Data
  • Get Archive Home Page
  • Get Archive Pages
  • Get automation details
  • Get Automation Email Details
  • Get automation summary report
  • Get Badges List
166 more
  • Get Bounces Report By Email ID
  • Get Campaign History By Email ID
  • Get Click Contact Count
  • Get Click HeatMap By Email ID
  • Get Click Performance By Email ID
  • Get Click Performance Details By Email
  • Get Clicks Report By Email ID
  • Get Click URL Contact Count
  • Get Client Account Settings
  • Get client details
  • Get client filter domain
  • Get Client Plan Information
  • Get client profile details
  • Get clients rating range
  • Get Commission List
  • Get Community Category
  • Get community domain
  • Get Community Email By ID
  • Get Contact Audit History
  • Get Contact Audit History Detail
  • Get Contact Details
  • Get Contact Import Status
  • Get Contact List Deep View
  • Get Contact List Details
  • Get Contact List Field Names
  • Get Contact Lists
  • Get Contact Lists for Shopify
  • Get contact list summary
  • Get Contact Merge List
  • Get Contact Report History
  • Get Contacts Count
  • Get Filtered Contacts in List
  • Get Current Email at Time of Reset
  • Get Delete List Check
  • Get Details About Archive Page
  • Get Details Of Poll
  • Get Digioh Username
  • Get DMARC List
  • Get Download Report
  • Get download segment data
  • Get eBay Seller ID
  • Get eBay Site List
  • Get Integration Connection List
  • Get email campaign details
  • Get Email Opens by Country and Region
  • Get Email Preview
  • Get Email Recipient Count
  • Get Email Report
  • Get Email Report Forwards
  • Get Email Spam Check
  • Get Etsy Store Name
  • Get Eventbrite Username
  • Get Facebook Account Holder
  • Get Facebook Account Name
  • Get Filtered Contacts with Extra Fields
  • Get Forwards Report By Email ID
  • Get Full Report of Survey
  • Get HTML for Archive Newsletter
  • Get HTML for Button
  • Get HTML Signup Form
  • Get image details
  • Get Image for Button
  • Get Inbox Detail Result
  • Get Inbox List
  • Get inbox master result
  • Get Individual Question Result Detail in Survey
  • Get Integration Authorization URL
  • Get layout list
  • Get Linked Agency Account Details
  • Get Link Detail By Email ID
  • Get LinkedIn Token
  • Get Linked Agency Accounts
  • Get list mapping
  • Get List of Confirmed Emails
  • Get List of Emails
  • Get list of Giphy images
  • Get List of Help Topics
  • Get List of Polls
  • Get List of Shopify Products
  • Get List Upload Terms
  • Get Magento HTML dropdown
  • Get Magento HTML Selected
  • Get Non Contact Count
  • Get notification
  • Get Open Contact Count
  • Get Opens Hourly Report By Email
  • Get Opens Location Report
  • Get Opens Location Report By Email
  • Get Opens Report
  • Get Partner Profile Details
  • Get PayPal Integration Link
  • Get PayPal Contact Lists
  • Get Pinterest Username
  • Get Poll Response Report
  • Get Preview of a Poll
  • Get referrals level 1 list
  • Get Referrals List
  • Get Report Answer Comment in Survey
  • Get Report Answer Other in Survey
  • Get Report Answer Text in Survey
  • Get Report Details By AB Test
  • Get Report Details By Email ID
  • Get Report Download
  • Get Report List of Survey
  • Get Report of Survey Individual Result
  • Get Reports for Autoresponders
  • Resend Confirm Email
  • Get RSS History By Email ID
  • Get Salesforce Integration Status
  • Get save as list
  • Get Scheme
  • Get Segment Auto Generate Name
  • Get Segment by ID
  • Get Segment Details
  • Get Segment List
  • Get Segments
  • Get Shopify Product List Tabular
  • Get Signup Form Button Code
  • Get Signup Form Contact Fields
  • Get Signup Form Details
  • Get SignupForm for Magento
  • Get SignupForm For Unbounce
  • Get Signup Form Link
  • Get Signup Form List
  • Get Signup Forms for Contact List
  • Get SignupForm Tumbler
  • Get Social Performance Report
  • Get sub-account balance
  • Get sub-account details
  • Get Sub-Account History
  • Get sub-account history details
  • Get Sub-Accounts
  • Get Sub-Accounts Plan List
  • Get Survey Details
  • Get survey report detail
  • Get template by template ID
  • Get template category by ID
  • Get Template Category List
  • Get Template List of Survey
  • Get Email Templates
  • Get Templates for Signup Form Classic
  • Get the clean count
  • Get Trash Count
  • Get Tumbler Lists
  • Get Twitter Login Status
  • Get Unbounce Link
  • Get Unbounce Lists
  • Get unique contact count
  • Get Unopens Report By Email ID
  • Get Unsubscribe Report By Email ID
  • Get URL List By Email ID
  • Get URL Engagement List
  • Get Video Details
  • Get Webhooks
  • Get web page ads detail
  • Search Contact Details by Email
  • Test eBay Integration
  • Test Etsy Integration
  • Test Eventbrite Integration
  • Test Facebook Events Integration
  • Test Facebook Integration
  • Test LinkedIn Connection
  • Test Pinterest Integration
  • Test Salesforce Integration
  • Test Twitter Integration
  • Test Twitter Tweets

Changes 83

  • Add Email in Automation
  • Add Email to Archive
  • Add Email to Community
  • Add/Remove Inbox Tests from Sub-Account
  • Compare Contacts
  • Connect Third-Party Service
  • Copy Bulk Contacts
  • Copy Contacts
  • Copy Email in Automation
  • Copy Existing Email
  • Copy Image to Sub-Account
  • Copy Signup Form
  • Create Automation Copy
  • Create Inbox
  • Create Segment from Contact IDs
  • Create Signup Form
  • Disconnect eBay Integration
  • Disconnect Etsy Integration
  • Disconnect Eventbrite Integration
  • Disconnect Facebook Integration
  • Disconnect Facebook Events
  • Disconnect Instagram Integration
  • Disconnect LinkedIn Integration
  • Disconnect Pinterest Connection
59 more
  • Disconnect Salesforce Integration
  • Disconnect Shopify
  • Disconnect Twitter Integration
  • Generate Support Ticket
  • Initiate Email Screen Capture
  • Link Agency Account
  • Log Out Twitter Tweets
  • Merge Contacts Into Existing List
  • Merge Contacts Into New List
  • Move Bulk Contacts
  • Move Contacts
  • Move Contact to Do Not Contact List
  • Add / Update Scheme
  • Change Password
  • Save Security PIN
  • Send Reset Email
  • Patch Update Client Settings
  • Update Contact List
  • Update/Edit Profile
  • Update Webhook
  • Add Contact to List
  • Assign Product to List
  • Change Security PIN
  • Copy Poll
  • Create Contact List
  • Create Poll
  • Create Segment Criteria
  • Create Webhook
  • Disable Security PIN
  • Login Redirect Using Token
  • Save Website Domain
  • Send Confirm Email Verification
  • Send PIN via Email
  • Configure Shopify Purchase List
  • Resend Emails to Contacts
  • Restore Email From Trash
  • Restore Trash List
  • Save Email Address
  • Save Verified Email Addresses
  • Schedule Email Campaign
  • Send Support Feedback
  • Send Test Email for Signup Form
  • Set Responsive
  • Share Lists with SubAccounts
  • Share Template to Sub-Accounts
  • Share Video
  • Update Archive Home Page
  • Update Archive Home Page Data
  • Update Contact Details
  • Update Email Campaign
  • Update Email Content for Automation
  • Update Linked Agency Account
  • Update List Compilation Details
  • Update Partner Profile
  • Update Poll
  • Update/Reset Email
  • Update Segment
  • Update Survey Status
  • Upload Video

Deletes 25

  • Delete ABSplit Campaign
  • Delete AB Test Email
  • Delete A Poll
  • Delete A Survey
  • Delete Automation
  • Delete Automation Email
  • Delete Contact From All Lists By ID
  • Delete Contact From List
  • Delete Contact From Search
  • Delete Contact List
  • Delete Contacts From All Lists
  • Delete Contacts From Current Lists
  • Delete Email Campaign
  • Delete Email from Archive
  • Permanently Delete Email from Trash
  • Delete Image
  • Delete Inbox
  • Delete Linked Agency Account
  • Delete List
  • Delete Product Association
  • Delete Segment
  • Delete Segment Criteria
  • Delete Trash List
  • Delete Video
1 more
  • Delete Webhook

Benchmark email setup

  1. Pasting a Benchmark email API key

    Create an API key in Benchmark email, choose Benchmark email in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 298 actions the agent may use. Start with lookups and add the ones that change Benchmark email when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.