Bitly for your voice agent
Bitly is a link management platform for shortening, customizing, sharing, and tracking links and QR codes. It helps teams create branded links and measure engagement across campaigns.
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Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Bitly and paste it on a secure page in Connected apps.
- What it reads
- 40 actions, such as get Account Context, get Aggregate Site Analytics and get Bitlink.
- What it changes
- 45 actions, such as add Channel Bitlinks, add Custom Bitlink and add Custom Domain.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 85. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Bitly actions
Reads 40
- Get Account Context
- Get Aggregate Site Analytics
- Get Bitlink
- Get Bitlink Activity
- Get Bitlink Referrer Analytics
- Get Bitlink Traffic Sources
- Get Campaign
- Get Channel
- Get Custom Bitlink
- Get Custom Bitlink Analytics
- Get Custom Domain
- Get Custom Domain DNS
- Get Domain Agreements
- Get Group
- Get Group Analytics
- Get Group Preferences
- Get Group Tags
- Get OAuth App
- Get Organization
- Get Organization Shorten Counts
- Get QR Code
- Get QR Code Analytics
- Get QR Code Image
- Get Site
16 more
- Get Site Analytics
- Get Top Group Engagements
- Get Usage and Limits
- Get Webhook
- List Bitlinks
- List Branded Short Domains
- List Campaigns
- List Channels
- List Custom Domains
- List QR Codes
- List Sites
- List Site Templates
- List Sorted Bitlinks
- List Webhooks
- Search Domains
- Verify Webhook
Changes 39
- Add Channel Bitlinks
- Add Custom Bitlink
- Add Custom Domain
- Apply Site Template
- Bulk Update Bitlinks
- Bulk Update QR Codes
- Clone Site
- Create Bitlink
- Create Campaign
- Create Channel
- Create Group Export
- Create QR Code
- Create Site
- Create Site Block
- Create Site Container
- Create Site Image
- Create Static QR Code
- Create Webhook
- Discard Site Draft
- Expand Link
- Prevalidate Site YouTube Video
- Publish Site
- Redirect QR Code
- Register Domain
15 more
- Shorten Link
- Update Bitlink
- Update Campaign
- Update Channel
- Update Custom Bitlink
- Update Custom Domain
- Update Group
- Update Group Preferences
- Update QR Code
- Update Site
- Update Site Appearance
- Update Site Block
- Update User
- Update Webhook
- Upgrade QR Code to Bitlink
Deletes 6
- Delete Bitlink
- Delete QR Code
- Delete Site
- Delete Site Block
- Delete Site Redirect
- Delete Webhook
Bitly setup
Pasting a Bitly API key
Create an API key in Bitly, choose Bitly in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 85 actions the agent may use. Start with lookups and add the ones that change Bitly when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.


